AI TOOL PROFILE

Bookassist: Hotel Booking and Direct Sales Software

Bookassist helps hoteliers and hotel groups manage the guest journey from attraction to conversion. It is designed for properties looking to lower their Cost Per Acquisition by growing direct website sales.

Pricing

Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.

At a glance

Best for
Independent hotels, Hotel groups, Hospitality operators focused on direct sales
Key use cases
Increasing Direct Bookings, Corporate Market Expansion, Generating Ancillary Revenue, Optimizing Room Inventory
Integrations
Sabre, Amadeus, Travelport
Visit bookassistbookassist software interface screenshot

How AI is used

Bookassist is a technology suite for the hospitality industry that combines a booking engine with marketing and design tools. It is designed for hoteliers, ranging from independent properties to large hotel chains, who want to prioritize their direct sales channel.

The platform provides tools for omni-channel promotion, AI-personalized web design, and a booking engine designed to reduce friction during the reservation process. It also includes tools for voucher management and corporate travel connectivity.

Buyers should note that while certain services, such as digital media, can work with existing setups, the system is designed to be most effective when the full ecosystem is integrated.

Users typically work with a dedicated Client Success Manager to implement data-informed distribution strategies.

Key Features

  • AI Booking Platform

    A conversion engine featuring a Rate Recommender and Intelligent Room Substitution to help reduce cart abandonment.

  • AI-Powered Digital Media

    Supports omni-channel promotion across Metasearch and targeted PPC campaigns to attract guests.

  • Personalized Web Design

    Web design tools that use AI personalization to engage visitors and support conversion.

  • GDS Management

    Provides a two-way connection to major Global Distribution Systems such as Sabre, Amadeus, and Travelport for corporate bookings.

  • Customizable Voucher Platform

    A system for creating and managing monetary, package, and seasonal vouchers with a mobile-friendly storefront.

  • Intelligence Platform

    Provides real-time data analytics and strategic analysis to help monitor ROI and Cost Per Acquisition.

Use Cases

  • Increasing Direct Bookings

    Using personalization and omni-channel marketing to shift bookings from OTAs to the hotel's own website.

  • Corporate Market Expansion

    Connecting to GDS providers to reach B2B corporate bookers and travel management companies.

  • Generating Ancillary Revenue

    Setting up a voucher system to sell gift packages and experiences, including during off-peak seasons.

  • Optimizing Room Inventory

    Using intelligent room substitution to fulfill bookings using superior rooms when the initial choice is unavailable.

Integrations

  • Sabre
  • Amadeus
  • Travelport

FAQ

How does Bookassist use AI in its booking process?

Bookassist uses AI for a Rate Recommender that curates relevant rates for guests and Intelligent Room Substitution to help capture reservations when initial choices are unavailable.

Can Bookassist work with my current website?

Yes, some services like Digital Media can operate with any website or booking engine, though the system is designed to be most effective when fully integrated.

What is the benefit of the GDS service compared to OTAs?

GDS provides access to B2B corporate bookers and typically involves lower acquisition costs and lower cancellation rates compared to B2C OTAs.

Source category: Operations

Source subcategory: Property Management

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