AI TOOL PROFILE
Enso Connect: Guest Experience Software for Short-Term Rentals
- Operations
- Property Management
- Short-term rental hosts
- Vacation rental management companies
- Boutique hotel operators
- Apart-hotel managers
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website. The vendor mentions an ROI guarantee where users may continue using the service for free if they do not generate their subscription cost.
At a glance
- Best for
- Short-term rental hosts, Vacation rental management companies, Boutique hotel operators, Apart-hotel managers
- Key use cases
- Automating Guest Onboarding, Multi-Channel Communication, Ancillary Revenue Generation, International Guest Support
- Integrations
- Guesty, Hostaway, Hostfully, Lodgify, Avantio
- Official website
- Visit enso connect official website
How AI is used
Enso Connect is a digital guest experience platform designed for short-term rentals, boutique hotels, and apart-hotels. The system utilizes a "Boarding Pass" web app to manage the guest journey from booking to checkout.
The platform is designed for operators managing multiple listings who aim to reduce manual effort in pre-arrival communications. It supports digital check-in and checkout, guest verification, and a unified inbox to manage messages from various channels in one place.
Buyers should note that the platform integrates with Property Management Systems (PMS) to function. It is designed to help digitize guest guidebooks and handle repetitive questions using AI.
Operational managers should confirm if the available smart lock integrations and PMS connections align with their existing hardware and software stack.
Key Features
Boarding Pass Web App
A digital guest portal for managing check-ins, check-outs, and accessing stay information.
Unified Inbox
Centralizes guest messaging from OTAs, email, SMS, and WhatsApp into one interface.
EnsoAI AutoPilot
An AI chatbot designed to handle repetitive guest questions and provide suggested responses.
Automated Upsells & Fees
Supports the creation of digital offers for services and experiences to help generate additional revenue.
AI Guidebook Builder
Supports the creation of digital guest guides containing local information and property rules.
Guest Verification
Tools to verify guest identities and collect data for personalization and reporting.
Use Cases
Automating Guest Onboarding
Using the Boarding Pass to handle digital check-in and provide entry instructions.
Multi-Channel Communication
Managing guest inquiries from Airbnb, WhatsApp, and SMS within a single Unified Inbox.
Ancillary Revenue Generation
Offering automated upsells and experience packages to guests throughout their stay.
International Guest Support
Using AI auto-translation to communicate with guests in different languages.
Integrations
- Guesty
- Hostaway
- Hostfully
- Lodgify
- Avantio
- Cloudbeds
- OwnerRez
- Hospitable
FAQ
What is the Enso Connect Boarding Pass?
- The Boarding Pass is a guest web app that allows travelers to handle digital check-in and checkout, view guidebooks, and purchase upsells.
Does Enso Connect integrate with property management systems?
- Yes, it supports over 30 integrations, including PMS platforms such as Guesty, Hostaway, and Lodgify.
How does the AI functionality work in Enso Connect?
- The platform uses EnsoAI, which includes an AutoPilot chatbot for repetitive questions, CoPilot for suggested responses, and tools for sentiment recognition.
Source category: Operations
Source subcategory: Property Management
More tools in Operations
Other published listings in the Operations category.
More tools in the Property Management software type
Related listings that share the same software type for comparison and shortlisting.
