AI TOOL PROFILE
Apaleo: Open Property Management Platform
- Real Estate
- Property Management
- Independent hotels
- Hotel chains and groups
- Serviced apartment operators
Pricing
Pricing is €8 per room per month, starting at €400 per month. There are no setup, license, maintenance, or integration fees.
At a glance
- Best for
- Independent hotels, Hotel chains and groups, Serviced apartment operators
- Key use cases
- Automating Guest Bookings, Custom Tech Stack Assembly, Centralizing Chain Operations, Digital Guest Journey Setup
- Integrations
- Apaleo Store apps, IBE, OTA
- Official website
- Visit Apaleo official website
How AI is used
Apaleo is a cloud-native property management system (PMS) designed for the hospitality sector. It uses an API-first approach, which allows operators to connect a variety of tools from its app store to build a custom technology stack.
The platform is designed for a range of accommodation providers, including independent hotels, hotel chains, and serviced apartments. It supports core operational needs such as inventory management, rate planning, and guest profiles.
Beyond basic management, the system includes payment processing via Apaleo Pay and uses AI agents to handle specific guest and operational tasks. Because it is cloud-based, it supports multi-property management via a single login.
Buyers should consider whether they prefer a customizable ecosystem over a pre-configured system and confirm if the available apps in the Apaleo Store align with their operational requirements.
Key Features
Open PMS Core
Supports fundamental operations including inventory, reservations, rate planning, and accounting.
Apaleo Pay
Integrated payment processing for online and on-site transactions with PSD2 and PCI DSS certification.
Apaleo Store
A marketplace with over 200 third-party app integrations to extend platform functionality.
API-First Architecture
Provides APIs for bookings, finance, and distribution to help businesses build custom integrations.
AI Agents
Agents designed to handle routine guest tasks and phone-based bookings.
Multi-Property Management
Supports a single login for multiple properties with the ability to clone property templates.
Use Cases
Automating Guest Bookings
Using AI phone agents to manage incoming booking requests and reduce manual staff work.
Custom Tech Stack Assembly
Connecting specialized third-party apps for revenue management and guest experience via the Apaleo Store.
Centralizing Chain Operations
Managing data and infrastructure across multiple hotel locations through a unified cloud platform.
Digital Guest Journey Setup
Integrating mobile apps, kiosks, and digital check-in tools through the platform's APIs.
Integrations
- Apaleo Store apps
- IBE
- OTA
FAQ
How much does Apaleo cost?
- Apaleo costs €8 per room per month, with a minimum starting price of €400 per month.
What makes Apaleo an 'open' platform?
- It uses an API-first architecture that allows users to integrate over 200 third-party applications from the Apaleo Store.
Does Apaleo include payment processing?
- Yes, it offers Apaleo Pay, which centralizes guest transactions and is PSD2 and PCI DSS certified.
Source category: Real Estate
Source subcategory: Property Management
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