RoomRaccoon: Hotel Management Software
RoomRaccoon helps independent hotel operators manage bookings and distribution. It is designed for smaller properties seeking to consolidate front-desk and revenue tools into one system.
At a glance
- Category
- Browse Operations tools
- Best for
- Independent hotels, Boutique hotels, Bed & Breakfasts, Hostels, Vacation rental owners
- Pricing
- Annual plans range from $197 to $517 per month. A 14-day demo account is available following a demo call with an account executive.
- Key use cases
- Managing Multi-Channel Distribution, Supporting Front-Desk Workflows, Revenue Management, Managing Guest Add-ons
- Integrations
- PriceLabs, RemoteLock
- Official website
- Visit roomraccoon official website
RoomRaccoon is a cloud-based hotel management system designed for independent hospitality businesses, including boutique hotels, B&Bs, hostels, and vacation rentals. The platform combines a property management system (PMS) with a channel manager and a direct booking engine to help operators manage inventory across multiple platforms.
Beyond basic reservations, the software supports housekeeping tasks, payment processing, and guest ID scanning. It also offers an AI-driven pricing tool, RaccoonRev Plus, which recommends rate adjustments based on demand, weather, and booking trends.
Buyers should confirm that the platform uses a tiered subscription model where certain features, such as financial reporting and priority support, are available on higher-priced plans. Some tools are available as optional upgrades.
Key Features
Property Management System (PMS)
Supports reservations, check-ins, guest invoicing, and operational reporting.
Channel Manager
Syncs room availability and rates across 200+ booking channels and OTAs in real time.
Direct Booking Engine
Allows guests to book directly via the hotel website, which may help reduce commission costs.
RaccoonRev Plus
An AI-driven pricing tool that recommends room rates based on historical trends and market demand.
Integrated Payments
Supports payment request links, virtual credit card (VCC) charging, and in-person card machine processing.
Housekeeping Automation
Helps track and organize housekeeping and maintenance activities through RaccoonHousekeeping.
Use Cases
Managing Multi-Channel Distribution
Syncing inventory across OTAs and direct channels to help prevent overbookings.
Supporting Front-Desk Workflows
Provides digital guest registration and online check-in/out processes.
Revenue Management
Using AI recommendations to adjust room rates based on local demand and competitor shifts.
Managing Guest Add-ons
Offering digital guest add-ons and upgrades during the booking process.
Best For
- Independent hotels
- Boutique hotels
- Bed & Breakfasts
- Hostels
- Vacation rental owners
- Small hotel groups
Integrations
- PriceLabs
- RemoteLock
Pricing
Annual plans range from $197 to $517 per month. A 14-day demo account is available following a demo call with an account executive.
FAQ
What is included in the RoomRaccoon core platform?
- The core platform includes the Property Management System (PMS), Channel Manager, Booking Engine, and integrated Payments.
Does RoomRaccoon offer a free trial?
- A 14-day demo account is available for users who have completed a demo call with an account executive.
How does the AI pricing tool work?
- RaccoonRev Plus analyzes booking trends, local demand shifts, and weather forecasts to recommend room rates.
Can I use RoomRaccoon for properties other than hotels?
- Yes, it is designed for various property types including hostels, B&Bs, serviced apartments, and vacation rentals.
Source category: Operations
Source subcategory: Property Management
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Categories
Software Type
How AI is used
RoomRaccoon is a cloud-based hotel management system for independent hospitality properties. It supports reservations, channel distribution, and AI-driven pricing to help manage room rates. Advanced reporting and unlimited integrations are available on the Pro plan.
Pros & Cons
Pros
- Combines PMS, channel manager, and booking engine in one platform
- Offers operational add-ons such as ID scanning and housekeeping tools
- Supports a large number of OTA connections
- 14-day demo account available after a demo call
Cons
- Entry plan has fewer users and booking channels than higher tiers
- Financial reporting and priority support are limited to Premium and Pro plans
- Some specialized tools require additional upgrade slots or monthly fees
