AI TOOL PROFILE
Ringfree: Business VoIP Phone Systems & Services
- Operations
- Business Phone System
- Small business owners
- Office managers
- IT providers
- Healthcare organizations
- Professional services firms
- Nonprofits
- Construction businesses
Pricing
Plans start as low as $17.99 to $19.99 per user per month. Volume discounts are available for teams with 11 or more users.
At a glance
- Best for
- Small business owners, Office managers, IT providers, Healthcare organizations, Professional services firms
- Key use cases
- Remote Team Communication, Inbound Call Management, Call Center Operations, Unified Teams Workflow
- Integrations
- Microsoft Teams, Zapier, Make.com, n8n
- Official website
- Visit ringfree official website
How AI is used
Ringfree is a cloud-based VoIP service that provides voice, video, and messaging tools for businesses. It is designed for business owners, office managers, and IT providers who require a managed phone system.
The platform supports various communication needs, from standard call handling with ring groups and auto-attendants to a dedicated call center platform. For organizations using Microsoft Teams, it offers telephony integration to keep communications within the Teams environment.
Buyers can choose between purchasing or renting desk phones and headsets. Ringfree also provides browser-based and app-based access for remote work via mobile and desktop applications. Certain features, such as SMS and CRM integration, are available on the Business plan.
Key Features
Cloud-based Voice
Supports business phone features including ring groups, IVRs, call pickup, and voicemail-to-email.
Voice AI
Handles inbound and outbound calls using natural conversation to assist with call interactions.
MS Teams Integration
Connects voice services with Microsoft Teams for telephony and communication.
Call Center Platform
Includes call queues, dashboards, and agent/supervisor applications.
Voice Protection
Uses SD-WAN failover and LTE to help maintain call connectivity during internet outages.
Mobile and Desktop Apps
Supports making calls, transferring, and messaging from various devices.
Use Cases
Remote Team Communication
Using mobile and desktop apps to maintain a business line while working from different locations.
Inbound Call Management
Using Voice AI and auto-attendants to handle incoming customer inquiries.
Call Center Operations
Managing call volumes via a platform with queue routing and supervisor dashboards.
Unified Teams Workflow
Integrating business telephony into Microsoft Teams to centralize chat and voice.
Integrations
- Microsoft Teams
- Zapier
- Make.com
- n8n
FAQ
Can I keep my existing business phone numbers with Ringfree?
- Yes, Ringfree supports moving existing phone numbers from current providers to their system.
What is the difference between the Basic and Business plans?
- The Basic plan is primarily for desk-phone use, while the Business plan adds SMS, call recording, call queues, and CRM integration.
Does Ringfree provide hardware?
- Yes, Ringfree offers various desk phones and headsets through both purchase and rental plans.
What happens if my internet goes down?
- Ringfree offers a Voice Protection feature with SD-WAN and LTE failover designed to help keep calls connected during outages.
Source category: Operations
Source subcategory: Business Phone System
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