AI TOOL PROFILE
RefNow: Automated Reference Checking Software
- HR and Recruiting
- HR Management
- HR Teams
- Recruitment Agencies
- Healthcare Providers
- Education Organizations
Pricing
RefNow uses a credit-based pricing model with optional add-ons for features like custom branding and API access. A 14-day free trial with two free checks is available. Discounts are offered for education, nonprofits, and early-stage companies.
At a glance
- Best for
- HR Teams, Recruitment Agencies, Healthcare Providers, Education Organizations
- Key use cases
- New Hire Referencing, Ex-Employee Verification, Passive Talent Sourcing, Compliance Monitoring
- Integrations
- ADP Workforce Now, BambooHR, Greenhouse, HiBob, Lever
- Official website
- Visit refnow official website

How AI is used
RefNow is a platform designed for employment reference checks, ex-employee verifications, and CV screening. The software uses automated questionnaires and reminders to collect candidate data, replacing manual emails and phone calls.
The tool is built for HR teams, recruitment agencies, and organizations in sectors like healthcare and education where audit trails are required. It supports custom question profiles and includes fraud detection to help verify the authenticity of references.
Buyers should confirm if their current ATS or HRIS is among the 65+ supported integrations. Because the core product uses a credit-based pricing model, organizations may want to estimate their monthly hiring volume to determine the cost.
Key Features
Automated Reference Checks
Uses secure questionnaires and automated reminders to collect references from candidates.
Fraud Detection
Uses algorithms to help identify fraudulent reference submissions.
Custom Question Profiles
Supports the creation of specific question sets for different roles or departments.
AI-Powered CV Screening
Includes AI-driven screening to help shortlist candidates from CVs.
Audit Trails
Maintains a log of communication attempts, including text, email, and phone calls.
Right-to-Work and DBS Checks
Supports digital ID verification for Right to Work status and Basic, Standard, and Enhanced DBS checks.
Use Cases
New Hire Referencing
Automating the collection of feedback from a candidate's previous employers to support the onboarding process.
Ex-Employee Verification
Using a consent-based system to manage and provide reference reports for former employees.
Passive Talent Sourcing
Allowing referees to opt-in as potential candidates during the referencing process to build a talent pool.
Compliance Monitoring
Maintaining GDPR-compliant records and audit trails for safeguarding requirements.
Integrations
- ADP Workforce Now
- BambooHR
- Greenhouse
- HiBob
- Lever
- Personio
- Rippling
- Workday
- Workable
FAQ
How does RefNow pricing work?
- RefNow uses a credit-based system. One referencing credit allows the collection of up to 10 references from a single candidate. Additional feature add-ons are available.
Is RefNow GDPR compliant?
- Yes, RefNow is GDPR compliant and uses encryption, secure data storage, and access controls to protect information.
Does RefNow integrate with other HR software?
- RefNow supports over 65 integrations with various ATS and HRIS platforms.
Can RefNow detect fake references?
- The platform includes fraud detection algorithms designed to help identify fraudulent reference submissions.
Source category: HR & Recruiting
Source subcategory: HR Management
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