AI TOOL PROFILE
Medsender: Healthcare Fax Automation Software
- Healthcare
- Document Automation
- Specialty medical practices
- Healthcare organizations
- Hospital systems
- Medical front-office managers
Pricing
Paid plans start at $299/month for AI Fax Automation, $549/month for AI Referral Automation, and $2,249/month for AI Call Automation. A 14-day free trial for basic faxing is available.
At a glance
- Best for
- Specialty medical practices, Healthcare organizations, Hospital systems, Medical front-office managers
- Key use cases
- High-Volume Fax Intake, Referral Management, Patient Call Automation, Digital Chart Updates
- Integrations
- ModMed EMA, AthenaHealth, eClinicalWorks, NextGen, Tebra
- Official website
- Visit medsender official website
How AI is used
Medsender is a communication platform designed for healthcare providers who manage high volumes of faxes and referrals. It uses AI to automate the extraction of patient data and the sorting of documents, which helps in getting information into patient charts with less manual data entry.
The tool supports administrative tasks through a combination of digital faxing, referral tracking, and an AI voice agent for handling patient inquiries and scheduling.
Buyers should confirm how the tool fits with their specific EMR/EHR system, as the AI automation features require a secure connection to function. A basic fax trial is available, while full automation capabilities are available in paid tiers.
It is designed to help practices move away from paper-based systems by centralizing document intake and providing a shared view of fax status and ownership for staff.
Key Features
AI Document Automation
Processes, labels, and sorts faxes to help load documents into patient charts.
AI Referral Processing
Supports the creation of new charts and helps track referrals from intake to scheduling.
MAIRA AI Voice Agent
An automated voice assistant designed to handle patient calls for scheduling and common Q&A.
HIPAA-Compliant Faxing
Provides a secure environment to send, edit, sign, and receive faxes digitally.
Healthcare Fax API
Allows organizations to integrate AI-powered faxing and data extraction into their own applications.
EHR Integration
Connects with various EMR/EHR systems to synchronize patient data and communication.
Use Cases
High-Volume Fax Intake
Automating the scanning and routing of incoming faxes to reduce manual triage.
Referral Management
Using AI to track the status of referrals and support patient scheduling.
Patient Call Automation
Handling routine inbound calls for refills and appointment details using a virtual agent.
Digital Chart Updates
Extracting patient names and dates of birth from faxes to support automated chart creation.
Integrations
- ModMed EMA
- AthenaHealth
- eClinicalWorks
- NextGen
- Tebra
- AdvancedMD
- Practice Fusion
- DrChrono
- CareCloud
- WebPT
- Brightree
- Nymbl
- Elation
- Azalea Health
- Qualifacts
- Carelogic
- Simple Practice
- Sunwave
- Welkin
- Medics Cloud
- CareTracker
- Onco
- Prognocis
- Google Drive
- SharePoint
- SFTP
FAQ
Is Medsender HIPAA-compliant?
- Yes, the platform is designed to meet HIPAA and industry security standards, using encryption and access controls to protect patient data.
Does Medsender integrate with most EHRs?
- Medsender integrates with many popular EMR/EHR systems, and they offer a Fax API for custom connections with proprietary systems.
What is included in the free trial?
- The free trial covers basic cloud-based faxing for sending and receiving. It does not include AI-powered referral processing, call automation, or EMR integration.
How does the pricing work?
- Pricing is based on monthly tiers starting at $299, with costs varying by the volume of faxes, calls, or referrals processed and the contract length.
Source category: Healthcare
Source subcategory: Document Automation
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