Medsender: Healthcare Fax Automation Software
Medsender helps medical practices and healthcare organizations automate manual fax and referral workflows. It is designed for teams looking to reduce manual effort involved in chart loading and patient intake.
At a glance
- Category
- Healthcare
- Best for
- Specialty medical practices, Healthcare organizations, Hospital systems, Medical front-office managers
- Pricing
- Paid plans start at $299/month for AI Fax Automation, $549/month for AI Referral Automation, and $2,249/month for AI Call Automation. A 14-day free trial for basic faxing is available.
- Key use cases
- High-Volume Fax Intake, Referral Management, Patient Call Automation, Digital Chart Updates
- Integrations
- ModMed EMA, AthenaHealth, eClinicalWorks, NextGen, Tebra
- Official website
- medsender.com
Medsender is a communication platform designed for healthcare providers who manage high volumes of faxes and referrals. It uses AI to automate the extraction of patient data and the sorting of documents, which helps in getting information into patient charts with less manual data entry.
The tool supports administrative tasks through a combination of digital faxing, referral tracking, and an AI voice agent for handling patient inquiries and scheduling.
Buyers should confirm how the tool fits with their specific EMR/EHR system, as the AI automation features require a secure connection to function. A basic fax trial is available, while full automation capabilities are available in paid tiers.
It is designed to help practices move away from paper-based systems by centralizing document intake and providing a shared view of fax status and ownership for staff.
Key Features
Processes, labels, and sorts faxes to help load documents into patient charts.
Supports the creation of new charts and helps track referrals from intake to scheduling.
An automated voice assistant designed to handle patient calls for scheduling and common Q&A.
Provides a secure environment to send, edit, sign, and receive faxes digitally.
Allows organizations to integrate AI-powered faxing and data extraction into their own applications.
Connects with various EMR/EHR systems to synchronize patient data and communication.
Use Cases
Automating the scanning and routing of incoming faxes to reduce manual triage.
Using AI to track the status of referrals and support patient scheduling.
Handling routine inbound calls for refills and appointment details using a virtual agent.
Extracting patient names and dates of birth from faxes to support automated chart creation.
Best For
Integrations
Pricing
Paid plans start at $299/month for AI Fax Automation, $549/month for AI Referral Automation, and $2,249/month for AI Call Automation. A 14-day free trial for basic faxing is available.
FAQ
Yes, the platform is designed to meet HIPAA and industry security standards, using encryption and access controls to protect patient data.
Medsender integrates with many popular EMR/EHR systems, and they offer a Fax API for custom connections with proprietary systems.
The free trial covers basic cloud-based faxing for sending and receiving. It does not include AI-powered referral processing, call automation, or EMR integration.
Pricing is based on monthly tiers starting at $299, with costs varying by the volume of faxes, calls, or referrals processed and the contract length.
Source category: Healthcare
Source subcategory: Document Automation
