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Invoco | Business Phone Systems, Virtual Numbers, and Call Tracking

Invoco helps small and medium businesses manage communications via virtual landlines and hosted PBX. It is designed for teams that need flexible phone setups without long-term contracts.

At a glance

Category
Operations
Best for
Small businesses, Mid-market companies, Remote-first teams
Pricing
Pricing was not clearly available from the provided evidence. A 14-day free trial is available, and the vendor states they do not use long-term contracts. Buyers should confirm current pricing on the vendor website.
Key use cases
Establishing a Local Presence, Marketing ROI Tracking, Call Analysis and Documentation, CRM Workflow Automation
Integrations
Capsule, HubSpot, Keap, Pipedrive, Salesforce
Official website
invoco.net
Screenshot of Invoco website

Invoco is a UK-based telecommunications provider offering hosted telephony services. Its core offerings include virtual numbers, VoIP business phone systems, and hosted PBX for teams, designed to support business connectivity without long-term contractual commitments.

The service is intended for small businesses and mid-market companies that need scalable phone solutions. Beyond basic calling, it provides call tracking to help businesses monitor advertising effectiveness and various AI-driven tools for call analysis.

Buyers can use the platform for call transcription and sentiment analysis to review customer interactions. The system also supports integration with several CRM tools to sync call data and contact records.

Buyers should confirm if the available virtual number types (such as geographic or freephone) meet their regional requirements and whether the AI tools fit their specific reporting needs.

Key Features

Virtual Numbers

Supports various number types, including 01/02 Geographic, 03 Nationwide, 0800 Freephone, and business rate numbers.

Hosted VoIP and PBX

Offers cloud-based phone systems and hosted PBX for teams, with softphone and hardware phone options.

Call Tracking

Supports the use of specific numbers to track the source and performance of incoming calls.

Invergence AI

Provides AI-powered call transcription, summaries, sentiment analysis, and intent analysis.

CRM Integrations

Connects telephony data with CRMs like HubSpot, Salesforce, and Pipedrive to help automate contact creation and call notes.

Broadband Services

Provides connectivity services to support the hosted telephony infrastructure.

Use Cases

Establishing a Local Presence

Using geographic virtual numbers to appear local to customers in specific regions.

Marketing ROI Tracking

Implementing call tracking numbers to monitor which advertising streams generate phone inquiries.

Call Analysis and Documentation

Using AI transcription and summaries to maintain records of customer conversations.

CRM Workflow Automation

Creating new contacts or adding call notes in a CRM when a customer calls.

Best For

Small businessesMid-market companiesRemote-first teams

Integrations

CapsuleHubSpotKeapPipedriveSalesforceZapierActiveCampaignAgile CRMAutotask

Pricing

Pricing was not clearly available from the provided evidence. A 14-day free trial is available, and the vendor states they do not use long-term contracts. Buyers should confirm current pricing on the vendor website.

FAQ

Does Invoco require a long-term contract?

No, Invoco states that they do not have long-term contracts.

What AI features does Invoco offer?

Invoco provides AI-powered summaries, call transcription, sentiment analysis, and intent analysis under its Invergence AI brand.

Can I try Invoco before paying?

Yes, Invoco offers a 14-day free trial for its services.

Which CRMs does Invoco integrate with?

It integrates with platforms including HubSpot, Salesforce, Pipedrive, Capsule, and Zapier.

Source category: Operations

Source subcategory: Business Phone System

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