
Fitz HR: AI HR Software for Australian Hospitality
Fitz HR helps Australian pub, restaurant, and hotel owners manage workplace compliance and HR paperwork. It is designed for operators who need guidance on the Hospitality Industry (General) Award.
At a glance
- Category
- Browse HR & Recruiting tools
- Best for
- Australian cafe owners, Restaurant managers, Pub and bar operators, Small hotel owners, Hospitality venue managers
- Pricing
- Plans include a free forever tier (20 AI chats/month), Starter at $21/month, Pro at $37/month, and Business at $75/month. All paid plans include a 14-day money-back guarantee.
- Key use cases
- Managing Penalty Rates, Onboarding New Staff, Handling Employee Discipline, Urgent HR Guidance
- Official website
- Visit Fitz HR official website

Fitz HR is an AI-driven HR assistant built for the Australian hospitality sector. It is designed for businesses such as cafes, bars, and hotels that need to navigate Australian workplace law and Fair Work requirements.
The tool provides an AI chat interface for HR questions, an award rate calculator for penalty rates, and a system for generating employee documents such as contracts and warning letters. Users may have documents reviewed by qualified HR consultants before they are issued.
Buyers should confirm how the credit system applies to their needs, as document generation and expert reviews consume credits based on the chosen monthly or yearly plan. The software is designed to support digital workflows for compliance and documentation rather than serving as a payroll or employee database system.
Key Features
AI HR Chat
Provides guidance on Australian workplace law and the Hospitality Industry (General) Award.
Award Rate Calculator
Calculates penalty rates for various classifications, days, and shift types.
HR Document Generator
Supports the creation of employment contracts, position descriptions, and onboarding documents.
Expert Document Review
Allows qualified HR consultants to review warnings, PIPs, and terminations before use.
Crisis Mode
Provides step-by-step checklists and guidance for urgent situations like theft or serious misconduct.
Performance Management Tools
Supports the creation of warning letters and performance improvement plans (PIPs).
Use Cases
Managing Penalty Rates
Using the Award Wizard to determine pay rates for Saturdays, Sundays, and public holidays.
Onboarding New Staff
Generating employment contracts tailored to the Hospitality Industry (General) Award.
Handling Employee Discipline
Creating warning letters and PIPs that may be reviewed by a consultant for compliance.
Urgent HR Guidance
Following checklists in Crisis Mode to handle immediate workplace issues.
Best For
- Australian cafe owners
- Restaurant managers
- Pub and bar operators
- Small hotel owners
- Hospitality venue managers
Pricing
Plans include a free forever tier (20 AI chats/month), Starter at $21/month, Pro at $37/month, and Business at $75/month. All paid plans include a 14-day money-back guarantee.
FAQ
What is the free tier of Fitz HR?
- The free forever plan includes 20 AI chats per month, one free template download, and unlimited access to HR tools like the Award Rate Calculator.
How does the credit system work in Fitz HR?
- Credits are used for generating documents, obtaining expert-reviewed documents (such as terminations or PIPs), and booking HR consultations.
Is Fitz HR designed for businesses outside of Australia?
- No, the software is designed for Australian hospitality venues and is based on Australian workplace law and the Hospitality Industry (General) Award.
Source category: HR & Recruiting
Source subcategory: HR Management
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Categories
Software Type
How AI is used
Fitz HR is an AI-powered HR assistant for Australian hospitality venues. It supports Fair Work compliance through an AI chat, award rate calculations, and document generation. Expert reviews and document generation are managed via a credit system across pricing tiers.
Pros & Cons
Pros
- Tailored to the Australian Hospitality Industry (General) Award
- Includes a free tier with limited AI chats and tool access
- Offers human expert review for critical HR documents
- Cloud-based access with no complex setup
Cons
- Document generation and expert reviews are limited by a credit system
- The free plan is limited to 20 AI chats per month
- Does not include payroll integration or employee time-tracking