Dialaxy: Cloud Business Phone System
Dialaxy helps small businesses and startups manage customer communications. It may be useful for teams needing a virtual presence in multiple countries without physical offices.
At a glance
- Category
- Operations
- Best for
- Small businesses, Startups, Remote teams
- Pricing
- Plans start at $10/month for Basic (1 user), $20/month for Plus (1 user + 2 agents), and $30/month for Pro (1 user + 4 agents). Additional users cost $10/month and extra numbers are $4/month.
- Key use cases
- Establishing International Presence, Managing Customer Support Queues, Separating Personal and Business Calls, Supporting Remote Sales Teams
- Integrations
- HubSpot, Pipedrive, Zapier, Slack, Zoho
- Official website
- dialaxy.com
Dialaxy is a cloud-based business phone system designed to handle voice and text communications through a centralized platform. It supports the acquisition of virtual, toll-free, and vanity numbers from over 100 countries for remote teams and startups.
The software is designed for small and mid-market companies, including sectors such as healthcare, e-commerce, and real estate. It supports inbound and outbound calling, as well as SMS and MMS messaging, through web browsers, desktop apps, and mobile devices.
Capabilities include automated call distribution via IVR and AI-powered routing to direct callers to agents. Users can also record calls for review and set business hours for their virtual lines.
Buyers should confirm the regulatory requirements for international numbers in their target countries, as these may require identity or address verification and may involve additional fees.
Key Features
Provides local, toll-free, and vanity numbers across 100+ countries to establish a business presence.
Helps direct incoming calls to specific agents or departments based on rules and availability.
Provides an automated customer menu to help callers navigate options before connecting with a team member.
Supports sending and receiving text and multimedia messages from registered business lines.
Captures conversations for review and provides call history records for tracking.
Allows users to make and receive calls directly from their web browser.
Use Cases
Acquiring local numbers in different countries to appear local to international clients.
Using IVR and call routing to organize inbound inquiries and direct them to the appropriate department.
Using a dedicated virtual number on a mobile device to keep professional communications distinct from personal ones.
Providing agents with cloud-based phone tools and CRM integrations to manage outbound outreach.
Best For
Integrations
Pricing
Plans start at $10/month for Basic (1 user), $20/month for Plus (1 user + 2 agents), and $30/month for Pro (1 user + 4 agents). Additional users cost $10/month and extra numbers are $4/month.
FAQ
Pricing is based on tiers: Basic ($10/mo) includes 1 user, Plus ($20/mo) includes 1 user and 2 agents, and Pro ($30/mo) includes 1 user and 4 agents. Additional users can be added for $10/month.
Yes, Dialaxy supports the porting of local and toll-free numbers from other providers to their platform.
US and Canada numbers activate instantly, but numbers from other countries may require identity or address verification to comply with local regulations.
Yes, Dialaxy provides an Android app and a web application accessible via most browsers.
Source category: Operations
Source subcategory: Business Phone System
