AI TOOL PROFILE
Dialaxy: Cloud Business Phone System
- Operations
- Business Phone System
- Small businesses
- Startups
- Remote teams
Pricing
Plans start at $10/month for Basic (1 user), $20/month for Plus (1 user + 2 agents), and $30/month for Pro (1 user + 4 agents). Additional users cost $10/month and extra numbers are $4/month.
At a glance
- Best for
- Small businesses, Startups, Remote teams
- Key use cases
- Establishing International Presence, Managing Customer Support Queues, Separating Personal and Business Calls, Supporting Remote Sales Teams
- Integrations
- HubSpot, Pipedrive, Zapier, Slack, Zoho
- Official website
- Visit dialaxy official website
How AI is used
Dialaxy is a cloud-based business phone system designed to handle voice and text communications through a centralized platform. It supports the acquisition of virtual, toll-free, and vanity numbers from over 100 countries for remote teams and startups.
The software is designed for small and mid-market companies, including sectors such as healthcare, e-commerce, and real estate. It supports inbound and outbound calling, as well as SMS and MMS messaging, through web browsers, desktop apps, and mobile devices.
Capabilities include automated call distribution via IVR and AI-powered routing to direct callers to agents. Users can also record calls for review and set business hours for their virtual lines.
Buyers should confirm the regulatory requirements for international numbers in their target countries, as these may require identity or address verification and may involve additional fees.
Key Features
Virtual Phone Numbers
Provides local, toll-free, and vanity numbers across 100+ countries to establish a business presence.
AI-Powered Call Routing
Helps direct incoming calls to specific agents or departments based on rules and availability.
Interactive Voice Response (IVR)
Provides an automated customer menu to help callers navigate options before connecting with a team member.
SMS and MMS Messaging
Supports sending and receiving text and multimedia messages from registered business lines.
Call Recording and Logging
Captures conversations for review and provides call history records for tracking.
Chrome Extension
Allows users to make and receive calls directly from their web browser.
Use Cases
Establishing International Presence
Acquiring local numbers in different countries to appear local to international clients.
Managing Customer Support Queues
Using IVR and call routing to organize inbound inquiries and direct them to the appropriate department.
Separating Personal and Business Calls
Using a dedicated virtual number on a mobile device to keep professional communications distinct from personal ones.
Supporting Remote Sales Teams
Providing agents with cloud-based phone tools and CRM integrations to manage outbound outreach.
Integrations
- HubSpot
- Pipedrive
- Zapier
- Slack
- Zoho
- Capsule CRM
- Google Contacts
- Microsoft Teams
- Intercom
- Freshdesk
FAQ
How does Dialaxy pricing work?
- Pricing is based on tiers: Basic ($10/mo) includes 1 user, Plus ($20/mo) includes 1 user and 2 agents, and Pro ($30/mo) includes 1 user and 4 agents. Additional users can be added for $10/month.
Can I use my existing phone number with Dialaxy?
- Yes, Dialaxy supports the porting of local and toll-free numbers from other providers to their platform.
Are international phone numbers available immediately?
- US and Canada numbers activate instantly, but numbers from other countries may require identity or address verification to comply with local regulations.
Does Dialaxy support mobile devices?
- Yes, Dialaxy provides an Android app and a web application accessible via most browsers.
Source category: Operations
Source subcategory: Business Phone System
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