AI TOOL PROFILE
ContactMonkey Internal Communications Software
- Operations
- Collaboration
- Internal communications managers
- Employee engagement leads
- Enterprise organizations
- Global workforce managers
Pricing
Pricing is available through three tiers—Launch, Grow, and Enterprise—but specific costs require a request for a quote from the vendor.
At a glance
- Best for
- Internal communications managers, Employee engagement leads, Enterprise organizations, Global workforce managers
- Key use cases
- Employee Newsletters, Engagement Tracking, Global Communications, Internal Feedback Collection, Bulk Internal Announcements
- Integrations
- Outlook, Gmail, Microsoft Teams, SharePoint, ADP
How AI is used
ContactMonkey is a tool for internal communications, designed to work within Outlook and Gmail. It provides design templates, audience segmentation, and analytics for internal messaging.
The software is intended for internal communications managers and employee engagement leads in larger organizations. It supports the creation of branded newsletters and surveys without requiring HTML skills.
Capabilities include sending bulk emails, scheduling messages based on time zones, and using dynamic content to tailor sections of an email to different employee groups. It also includes AI tools to help review content for errors and generate initial drafts.
Buyers should confirm that the platform's enterprise-focused pricing and integration requirements align with their HRIS and security standards.
Key Features
Drag-and-Drop Template Builder
Supports creating branded internal emails and newsletters without using HTML code.
Internal Email Analytics
Tracks open rates, click rates, and read time to provide visibility into employee engagement.
Dynamic Content
Allows the creation of a single email with blocks that change based on the recipient's group.
Audience Segmentation
Helps build recipient lists based on department, role, location, or seniority.
AI ConfidenceCheck
Reviews emails before sending to help identify potential errors, inconsistencies, or accessibility issues.
AI Email Builder
Generates internal email drafts from user prompts for human review.
Timezone-Based Scheduling
Supports delivering messages to global employees at their local time.
Embedded Employee Surveys
Allows feedback tools to be placed directly within emails and newsletters.
Use Cases
Employee Newsletters
Designing and sending branded newsletters through Outlook or Gmail.
Engagement Tracking
Using analytics to see which internal messages are read by specific employee segments.
Global Communications
Using multi-language support and timezone scheduling for a distributed workforce.
Internal Feedback Collection
Embedding surveys within communications to gather employee feedback.
Bulk Internal Announcements
Sending personalized messages to large employee groups.
Integrations
- Outlook
- Gmail
- Microsoft Teams
- SharePoint
- ADP
- BambooHR
- Workday
- Appspace
- OKTA
- Power BI
- Tableau
FAQ
Which email clients does ContactMonkey support?
- ContactMonkey is designed to work within Outlook and Gmail, allowing users to send and track emails from their existing email client.
Can ContactMonkey help with global employee communications?
- Yes, it includes multi-language support and timezone-based scheduling to help reach employees in different regions.
What kind of analytics does ContactMonkey provide?
- The platform provides segmented analytics for campaigns, including data on opens, clicks, and employee read time.
How is ContactMonkey priced?
- Pricing is based on three tiers—Launch, Grow, and Enterprise—and requires a request for a quote from the vendor.
Source category: Operations
Source subcategory: Collaboration
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