AI TOOL PROFILE
Cloudbeds Hospitality Management Software
- Operations
- Property Management
- Independent hotels
- Hostels
- Vacation rentals
- B&Bs and inns
- Multi-property hospitality groups
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website. Plans include Flex, One, Experience, and Enterprise tiers.
At a glance
- Best for
- Independent hotels, Hostels, Vacation rentals, B&Bs and inns, Multi-property hospitality groups
- Key use cases
- Managing Multi-Property Groups, Supporting Direct Bookings, Automating Guest Communication, Digitalizing the Arrival Process
- Integrations
- Open API, POS systems, CRS platforms, CRM systems
- Official website
- Visit Cloudbeds official website
How AI is used
Cloudbeds is a cloud-based management platform for a variety of hospitality businesses, including independent hotels, hostels, and B&Bs. It combines a Property Management System (PMS) with tools for distribution and guest communication, designed to help operators manage properties from a single platform.
The software supports the guest journey from the initial search on a branded website to check-out. It includes a channel manager to sync inventory across online travel agencies and a booking engine for direct reservations. It also offers revenue marketing tools and forecasting through its Signals AI model.
Buyers should note that the platform is tiered into Flex, One, Experience, and Enterprise plans. Because pricing is based on custom quotes, business owners should contact the vendor to determine the cost for their specific property size and needs.
Key Features
Property Management System (PMS)
A central hub for managing reservations, guest check-ins, and housekeeping tasks.
Channel Manager
Syncs property inventory across 300+ online travel agencies and distribution channels in real time.
Booking Engine
A mobile-first tool designed for guests to book directly through the property's website.
Signals AI Forecasting
An AI model designed to provide demand forecasting with reported accuracy up to 95% for 90 days.
Guest Experience Tools
Includes a unified messaging inbox, digital check-in, AI chatbots, and self-service kiosks.
Secure Payment Processing
PCI DSS Level 1 certified payment handling to support checkouts and help reduce chargebacks.
Use Cases
Managing Multi-Property Groups
Using a single view to coordinate reservations and operations across multiple lodging locations.
Supporting Direct Bookings
Using a branded booking engine and guest marketing CRM to help increase the volume of direct reservations.
Automating Guest Communication
Using AI chatbots and a unified inbox to respond to guest inquiries across WhatsApp, email, and SMS.
Digitalizing the Arrival Process
Supporting digital registration and document collection before guests arrive on-site.
Integrations
- Open API
- POS systems
- CRS platforms
- CRM systems
FAQ
What is Cloudbeds?
- Cloudbeds is a cloud-based hospitality platform that combines a property management system (PMS), channel manager, and booking engine to help lodging businesses manage operations and revenue.
How does Cloudbeds pricing work?
- Cloudbeds uses tiered pricing plans (Flex, One, Experience, and Enterprise) with costs provided via custom quotes based on the property's needs.
Does Cloudbeds charge commissions on bookings?
- Cloudbeds does not charge added commissions on reservations made through its own Booking Engine or Channel Manager.
Can Cloudbeds integrate with other hotel tools?
- Yes, it offers a marketplace with over 400 integration partners and an open API for custom software solutions.
Source category: Operations
Source subcategory: Property Management
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