AI TOOL PROFILE
CallHippo: AI-Driven Communication Automation Platform
- Operations
- Business Phone System
- Small businesses
- Mid-market companies
- Enterprise companies
- Sales teams
- Customer support teams
Pricing
Plans start at $0 per user/month for the Basic tier. Paid tiers include Starter ($18), Professional ($30), and Ultimate ($42). AI add-ons are available for $10 per user/month.
At a glance
- Best for
- Small businesses, Mid-market companies, Enterprise companies, Sales teams, Customer support teams
- Key use cases
- Automating Routine Calls, Managing Multi-Channel Support, Scaling International Outreach, Call Center Operations
- Integrations
- Salesforce, HubSpot, Slack, Zendesk, Microsoft Teams
- Official website
- Visit CallHippo official website
How AI is used
CallHippo is a communication platform that combines a cloud PBX phone system with AI automation tools. It supports the use of virtual numbers in 50+ countries and provides browser, desktop, and mobile app access.
The platform is designed for various business sizes, from small startups to large enterprises. It helps teams manage inbound and outbound calls while unifying messages from WhatsApp, SMS, and email into a single inbox.
Additional features include AI-powered voice agents for handling routine queries and lead qualification, as well as call center tools such as IVR and smart routing to direct callers to available agents.
Buyers should confirm feature availability by plan level, as certain reporting and routing options are available in higher-priced tiers.
Key Features
Cloud PBX & Virtual Numbers
Provides HD voice calling and virtual phone numbers in 50+ countries to help establish a local presence.
AI Voice Agents
Automated agents designed to handle inbound and outbound calls in 35+ languages for lead qualification and query resolution.
Omnichannel Inbox
A unified dashboard for managing voice, WhatsApp, SMS, Telegram, email, and Instagram conversations.
Call Center Suite
Includes IVR smart routing, call queues, live monitoring, and call barging to help manage call volumes.
Conversation Intelligence
Supports AI transcription, sentiment analysis, and call scoring to monitor agent performance.
Parallel Dialer
An automated dialing tool designed to help sales teams reach more leads by initiating multiple calls.
Use Cases
Automating Routine Calls
Using AI voice agents to handle 24/7 inbound queries and qualify leads before routing to a human agent.
Managing Multi-Channel Support
Centralizing customer interactions from WhatsApp, SMS, and email into one omnichannel inbox.
Scaling International Outreach
Using virtual phone numbers from different countries to support global market reach.
Call Center Operations
Implementing IVR and smart routing to direct callers to departments based on skill or availability.
Integrations
- Salesforce
- HubSpot
- Slack
- Zendesk
- Microsoft Teams
- Zapier
- Pipedrive
- Shopify
- Intercom
- Zoho
FAQ
Does CallHippo offer a free trial?
- Yes, a 10-day free trial is available.
Can I get phone numbers from other countries?
- Yes, CallHippo provides local and toll-free virtual numbers in over 50 countries.
Which plan is right for a very small team?
- The Basic plan starts at $0 per user/month and is designed for startups or teams with low call volumes.
Source category: Operations
Source subcategory: Business Phone System
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