CallGear: Business Phone System and Call Tracking
CallGear helps small and mid-sized businesses manage inbound and outbound communications through virtual numbers and call analytics. It is designed for teams that need to sync call data with a CRM to monitor lead quality.
At a glance
- Category
- Operations
- Best for
- Small businesses, Mid-market companies, Call centers, Digital marketing agencies
- Pricing
- Pricing starts at $59/month for the Starter plan, which includes 3 users and 2 countries. Higher tiers include Pro ($169/month), Elite ($499/month), and VIP ($499/month) with increased user and country limits.
- Key use cases
- Lead Source Tracking, Call Quality Monitoring, Automated Call Routing, Managing Remote Teams
- Integrations
- Bitrix24, HubSpot, Zapier, Pipedrive, Zoho
- Official website
- callgear.com
CallGear is a cloud-based communication platform that provides virtual PBX services, call tracking, and omnichannel messaging. It is designed for businesses that need to manage a professional phone presence across multiple countries using browser-based access.
The system is built for companies in sectors like real estate, automotive, and healthcare that rely on phone-based lead generation. It supports the organization of call flows using IVR menus and provides tools to capture missed leads through automated callbacks.
Buyers can use the platform to monitor agent performance via call recordings and AI-driven speech analytics. The software also includes website widgets for WhatsApp, Telegram, and web chat to centralize communication channels.
Buyers should confirm their specific user count and country requirements, as these factors determine the appropriate pricing tier and plan limits.
Key Features
Provides virtual phone numbers for over 70 destinations with cloud-based call management.
Supports pre-recorded voice messages to welcome callers and route them to a specific department.
Tracks which marketing channels and ad sources are generating phone leads.
Uses AI to transcribe, tag, and summarize sales calls for quality control and performance reporting.
Integrates website chat, WhatsApp, and Telegram into an operator workspace.
Initiates outbound calls to customers who have filled out a web form or were missed during a call.
Use Cases
Monitoring which Google or Facebook ad campaigns are driving phone inquiries.
Using AI transcriptions and recordings to review agent scripts and identify sales gaps.
Using IVR menus to direct callers to specific departments like sales or service.
Providing a consistent business phone presence for staff working from different locations via a cloud system.
Best For
Integrations
Pricing
Pricing starts at $59/month for the Starter plan, which includes 3 users and 2 countries. Higher tiers include Pro ($169/month), Elite ($499/month), and VIP ($499/month) with increased user and country limits.
FAQ
CallGear is used to manage business calls via a virtual PBX, track the effectiveness of marketing channels through call analytics, and monitor call quality using AI transcriptions.
Yes, it offers native integrations with HubSpot, Zoho, Pipedrive, Bitrix24, Kommo, and others, as well as a Zapier integration.
The Starter plan supports 3 users, the Pro plan supports 8 users, the Elite plan supports 25 users, and the VIP plan supports up to 60 users.
Source category: Operations
Source subcategory: Business Phone System
