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AutoClerk PMS: Hotel Property Management System

AutoClerk helps hotel owners and property management companies manage daily operations. It supports both cloud-based and premise-based deployment.

At a glance

Category
Operations
Best for
Independent hotel owners, Chain hotel operators, Best Western hotel owners, Property management companies
Pricing
Pricing is based on monthly, quarterly, or annual subscriptions and varies by room count and features. A standard one-year contract is typically required. Special pricing is available for Best Western hotels.
Key use cases
Guest Communication, Housekeeping Coordination, Direct Booking Management, Multi-Property Oversight, Room Assignment Control
Integrations
Shift4 Payments, Elavon, Heartland Payments, SynXis/Sabre, Siteminder
Official website
www.autoclerk.com
Screenshot of autoclerk pms website

AutoClerk is a property management system (PMS) designed for the hospitality industry. It serves independent hotel owners, chain hotels, and property management companies, and is used by Best Western hotels.

The software supports guest interactions through messaging and assists in coordinating tasks like housekeeping and maintenance. It includes a booking engine that can be synced with a hotel's own website to support direct reservations.

For those managing multiple locations, the system includes a Quick Switch feature to move between properties. Buyers can choose between a cloud-based setup or a premise-based installation.

Prospective buyers should confirm the specific bundle options available, as features like guest messaging and housekeeping may be packaged together.

Key Features

Guest Messaging

A text messaging interface for communication between guests and staff, including automated arrival welcomes.

Mobile Housekeeping & Maintenance

Supports room cleaning prioritization, housekeeper performance tracking, and guest notifications when rooms are ready.

Personal Booking Engine

A booking tool that syncs with the hotel's website, allowing the owner to control content and images.

AI-Powered Question Answering

Uses AI software to help answer common questions from guests.

Manager Dashboards

Provides operational metrics, including year-to-year and actual-to-budget comparisons.

Drag-and-Drop Tapechart

A visual interface designed to help managers organize bookings from one screen.

Quick Switch

Allows users managing multiple properties to switch between hotels without logging out.

Use Cases

Guest Communication

Using the messaging interface to welcome guests and answer frequent questions.

Housekeeping Coordination

Using mobile tools to prioritize room cleaning and track staff performance.

Direct Booking Management

Implementing a booking engine on a hotel website to support reservations.

Multi-Property Oversight

Using the Quick Switch feature and manager dashboards to monitor multiple hotel locations.

Room Assignment Control

Using the drag-and-drop tapechart to organize and manage room assignments.

Best For

Independent hotel ownersChain hotel operatorsBest Western hotel ownersProperty management companies

Integrations

Shift4 PaymentsElavonHeartland PaymentsSynXis/SabreSiteminderWindsurfermyCRSVertical BookingTravelClick/iHotelierTravel TripperSceptreBooking.comExpedia.com

Pricing

Pricing is based on monthly, quarterly, or annual subscriptions and varies by room count and features. A standard one-year contract is typically required. Special pricing is available for Best Western hotels.

FAQ

What deployment options does AutoClerk offer?

AutoClerk provides both cloud-based and premise-based hotel property management services.

How long does it take to implement AutoClerk?

The suggested lead-time is six to eight weeks, though some installations have been completed in as little as one to three weeks.

Does AutoClerk have a specific plan for Best Western hotels?

Yes, AutoClerk is a PMS for Best Western and offers special pricing for those owners.

What is the typical contract term for AutoClerk?

The standard contract term for AutoClerk is one year.

Source category: Operations

Source subcategory: Property Management

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