AI TOOL PROFILE
AngelTrack: EMS, Fire, and NEMT Management Software
- Healthcare
- Field Service Management
- EMS agencies
- Fire departments
- NEMT providers
- Ambulance services
- Hospital-based transport services
Pricing
EMS plans are month-to-month subscriptions ranging from $300 for qualifying volunteer agencies to $2,988 for high-volume agencies. Fire pricing is custom-tailored based on department size and needs.
At a glance
- Best for
- EMS agencies, Fire departments, NEMT providers, Ambulance services, Hospital-based transport services
- Key use cases
- EMS Dispatch and Documentation, Fire Incident Preparation, NEMT Trip Coordination, Medical Billing Automation
- Integrations
- Stripe, BillFlash
- Official website
- Visit angeltrack angeltrack official website
How AI is used
AngelTrack is a cloud-based operational platform designed for EMS, fire departments, and non-emergency medical transport (NEMT) services. It combines core functions—such as dispatch, electronic patient care reporting (ePCR), and revenue cycle management—into one location.
The software is designed for a range of providers, from small volunteer squads and suburban fire departments to hospital-based fleets and urban private EMS services. It supports NEMSIS-certified reporting and provides tools for fleet and staff management.
Key operational supports include real time GPS tracking and fire pre-planning tools that allow crews to review building layouts and hazards before arrival. The billing component handles insurance claims and direct payments via a self-pay portal.
Buyers should verify if the specific call volume tiers in the EMS pricing match their current operational scale and whether the custom fire pricing aligns with their department's station and personnel count.
Key Features
Computer Aided Dispatch (CAD)
Coordinates emergency calls and includes the Vertex AI Dispatch Planner for unit assignment.
ePCR and NEMSIS Reporting
Provides electronic patient care reporting that meets NEMSIS certification standards.
Revenue Cycle Management
Handles ambulance billing, insurance claim batching, and automated Medicare pricing.
Fire Pre-Planning Software
Helps departments document building layouts, hazards, and hydrant locations for crews.
Real time GPS Tracking
Provides automatic vehicle location (AVL) for operational awareness.
Staff and Fleet Management
Includes tools for crew scheduling, certification tracking, and apparatus readiness checks.
Controlled Substance Tracking
Supports the tracking of narcotics to help maintain regulatory compliance.
Use Cases
EMS Dispatch and Documentation
Coordinating ambulance responses and capturing patient care data via ePCR.
Fire Incident Preparation
Using pre-planning maps and facility profiles to provide information to crews before they arrive at a scene.
NEMT Trip Coordination
Managing non-emergency medical transport scheduling and routing via a customer portal.
Medical Billing Automation
Processing insurance claims and managing patient invoices through an integrated billing queue.
Integrations
- Stripe
- BillFlash
FAQ
Is AngelTrack HIPAA compliant?
- Yes, AngelTrack is a HIPAA-compliant cloud solution for emergency medical services.
How does AngelTrack pricing work for EMS agencies?
- EMS pricing is a month-to-month subscription based on call volume, ranging from $778 to $2,988 per month, with a discounted $300 rate for qualifying volunteer agencies.
Does the software support fire department pre-planning?
- Yes, it includes fire pre-planning software to document building layouts, hazards, and hydrant locations.
Can AngelTrack handle billing for NEMT services?
- Yes, it provides NEMT billing, dispatching, and routing software to help manage medical transportation.
Source category: Healthcare
Source subcategory: Field Service Management
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