AngelTrack: EMS, Fire, and NEMT Management Software
AngelTrack helps emergency and medical transport services manage dispatch and billing in a single HIPAA-compliant system. It is designed for agencies looking to move from paper records to a digital records management system.
At a glance
- Category
- Healthcare
- Best for
- EMS agencies, Fire departments, NEMT providers, Ambulance services, Hospital-based transport services
- Pricing
- EMS plans are month-to-month subscriptions ranging from $300 for qualifying volunteer agencies to $2,988 for high-volume agencies. Fire pricing is custom-tailored based on department size and needs.
- Key use cases
- EMS Dispatch and Documentation, Fire Incident Preparation, NEMT Trip Coordination, Medical Billing Automation
- Integrations
- Stripe, BillFlash
- Official website
- www.angeltrack.com
AngelTrack is a cloud-based operational platform designed for EMS, fire departments, and non-emergency medical transport (NEMT) services. It combines core functions—such as dispatch, electronic patient care reporting (ePCR), and revenue cycle management—into one location.
The software is designed for a range of providers, from small volunteer squads and suburban fire departments to hospital-based fleets and urban private EMS services. It supports NEMSIS-certified reporting and provides tools for fleet and staff management.
Key operational supports include real time GPS tracking and fire pre-planning tools that allow crews to review building layouts and hazards before arrival. The billing component handles insurance claims and direct payments via a self-pay portal.
Buyers should verify if the specific call volume tiers in the EMS pricing match their current operational scale and whether the custom fire pricing aligns with their department's station and personnel count.
Key Features
Coordinates emergency calls and includes the Vertex AI Dispatch Planner for unit assignment.
Provides electronic patient care reporting that meets NEMSIS certification standards.
Handles ambulance billing, insurance claim batching, and automated Medicare pricing.
Helps departments document building layouts, hazards, and hydrant locations for crews.
Provides automatic vehicle location (AVL) for operational awareness.
Includes tools for crew scheduling, certification tracking, and apparatus readiness checks.
Supports the tracking of narcotics to help maintain regulatory compliance.
Use Cases
Coordinating ambulance responses and capturing patient care data via ePCR.
Using pre-planning maps and facility profiles to provide information to crews before they arrive at a scene.
Managing non-emergency medical transport scheduling and routing via a customer portal.
Processing insurance claims and managing patient invoices through an integrated billing queue.
Best For
Integrations
Pricing
EMS plans are month-to-month subscriptions ranging from $300 for qualifying volunteer agencies to $2,988 for high-volume agencies. Fire pricing is custom-tailored based on department size and needs.
FAQ
Yes, AngelTrack is a HIPAA-compliant cloud solution for emergency medical services.
EMS pricing is a month-to-month subscription based on call volume, ranging from $778 to $2,988 per month, with a discounted $300 rate for qualifying volunteer agencies.
Yes, it includes fire pre-planning software to document building layouts, hazards, and hydrant locations.
Yes, it provides NEMT billing, dispatching, and routing software to help manage medical transportation.
Source category: Healthcare
Source subcategory: Field Service Management
