Zuper: Field Service Management Software
Zuper helps service businesses manage field operations from leads to payments. It is designed for teams in HVAC, plumbing, and landscaping that need to coordinate technicians and track inventory.
At a glance
- Category
- Operations
- Best for
- Small Businesses, Mid-Market Companies, Service Businesses, Roofing Companies, HVAC and Plumbing Services
- Pricing
- Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website, though a free trial is mentioned.
- Key use cases
- Field Technician Dispatching, End-to-End Job Tracking, Inventory Monitoring, Hands-Free Field Documentation
- Integrations
- HubSpot, Zendesk, QuickBooks, Avalara, Sage
- Official website
- www.zuper.co/
Zuper is a field service management platform designed to coordinate the activities of field technicians and back-office staff. It supports organizing work orders, managing schedules, and tracking equipment and inventory in one place.
The software is intended for small and mid-market service businesses, including those in roofing, electrical, and facility maintenance. It includes a mobile app for technicians and a dispatch board for managers to assign jobs based on location and skill.
Beyond scheduling, the tool supports the billing cycle through quoting, invoice management, and digital payment processing. It also includes AI capabilities to help summarize jobs and handle customer queries.
Buyers should confirm how the customizable workflows align with their specific operational needs and review the integration options to ensure it fits their existing CRM or accounting stack.
Key Features
Supports the creation and tracking of service requests from initial lead to completion.
Helps allocate jobs to technicians based on availability, proximity, and qualifications.
Tracks customer assets and syncs mobile stock with warehouse inventory.
Designed to capture field updates via voice, summarize jobs, and manage customer queries.
Provides field technicians with access to job details, signature collection, and status updates.
Supports the creation of estimates and invoices with digital payment options.
Use Cases
Using a dispatch board to assign technicians to jobs based on location and skill sets.
Managing the service lifecycle from lead capture and quoting to job completion and payment.
Tracking parts and equipment used on-site and syncing that data with the warehouse.
Using Zuper Glass smart glasses to document and communicate from job sites.
Best For
Integrations
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website, though a free trial is mentioned.
FAQ
Zuper is designed for small and mid-market service businesses, specifically those in industries like roofing, HVAC, plumbing, electrical, and landscaping.
Zuper AI is designed to help field crews capture updates on the go, summarize job details, and handle customer queries.
Yes, it supports invoice management and digital payments via mobile, online, or in-person, including integrations with services like Stripe.
Zuper holds the ISO/IEC 27001:2013 certification, which is an international standard for information security management.
Source category: Operations
Source subcategory: Field Service Management
