Xenial: Enterprise Restaurant POS and Omnichannel Solutions
Xenial helps enterprise restaurant operators manage omnichannel ordering and back-office operations. It is designed for large-scale brands that need to unify drive-thru, mobile, and in-store sales.
At a glance
- Category
- Operations
- Best for
- Enterprise restaurants, Quick-serve restaurant (QSR) chains, Large entertainment venues, Multi-unit franchise operators, Convenience stores
- Pricing
- Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
- Key use cases
- Drive-Thru Operations, Off-Premises Expansion, Cost Control Management, Self-Service Ordering
- Official website
- xenial.com
Xenial provides software and hardware for the hospitality industry, focusing on enterprise-level operations. The platform integrates front-of-house ordering with back-of-house management to help large venues and restaurant chains maintain operations across multiple locations.
It is designed for large-scale quick-serve restaurants (QSR), convenience stores, and entertainment venues. The system supports various ordering channels, including mobile apps, kiosks, and drive-thrus, which connect to a cloud-native POS.
Beyond transaction processing, the tool includes kitchen management and back-office reporting intended to help managers monitor food and labor costs. The system includes integrated payment processing through its parent company, Global Payments.
Buyers should note that this is an enterprise-grade solution. Those with smaller operations should confirm if the scale of the tool and the associated hardware requirements align with their business size.
Key Features
Supports online, mobile, and in-app ordering with direct injection into the POS.
Includes AI voice bot ordering and suggestive selling features.
Enterprise reporting tools designed to help managers track food and labor costs.
Includes predictive cooking software and hardware to help coordinate kitchen timing.
Supports EMV, tap-to-pay, Apple Pay, Google Wallet, and QR-code based touchless payments.
Indoor and outdoor digital signage that is managed via the cloud.
Use Cases
Using timers and AI voice bots to support service and suggestive selling in drive-thru lanes.
Implementing white-label mobile and online ordering to support guests ordering from outside the physical location.
Using back-office reporting to monitor inventory and labor expenses across multiple franchise locations.
Deploying kiosk hardware and software to support guest self-ordering.
Best For
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
FAQ
Xenial is designed for enterprise-level restaurants, convenience stores, and entertainment venues, particularly those with multiple locations.
Yes, Xenial incorporates AI into its Next Gen Drive-thru Controller for voice bot ordering and suggestive selling.
The system supports EMV, tap-to-pay, Apple Pay, Google Wallet, Gift Cards, ACH, and QR-code based touchless payments.
Xenial provides a back-office reporting tool designed to help enterprise managers track food and labor costs.
Source category: Operations
Source subcategory: Payment Processing
