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Consectus Review: Fintech Software for Small Banks

Consectus helps building societies and small banks implement digital tools without replacing their existing back-end systems. It is designed for institutions that need to update customer access and automate manual tasks on a smaller budget.

Pricing

Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.

At a glance

Best for
Building Societies, Small Banks, Small Financial Institutions
Key use cases
Digital Account Access, Automating Routine Banking Tasks, Automated Customer Inquiries, Branch Modernization
Visit consectusconsectus software interface screenshot

How AI is used

Consectus is a fintech software provider that focuses on the needs of smaller financial institutions, such as building societies and challenger banks. The platform provides a suite of digital tools, including a mobile banking application and an AI bot for customer inquiries, aimed at helping these organizations compete with larger banks.

The software is designed to work with a company's current systems, which may reduce the need for a total system overhaul. Its tools for robotic process automation (RPA) are intended to handle repetitive manual tasks, while the mobile app allows customers to access their accounts digitally.

Buyers should consider that the platform is specifically tailored for the financial services sector. Those looking for general-purpose business automation or non-banking fintech tools may find the scope too narrow.

Because the products are designed for interoperation with existing systems, the provider indicates that these tools can be operational within a few weeks, supporting a phased digital transition.

Key Features

  • Mobile Banking App

    A customer-facing application that provides digital account access without requiring changes to back-end systems.

  • AI Bot with Webchat

    A customer service tool using a machine teaching approach to provide validated answers and transition to human operators when needed.

  • Robotic Process Automation (RPA)

    Tools designed to automate repetitive manual processes within banking workflows.

  • Helix Studio

    A no-code design environment used for creating RPA workflows.

  • The Teller

    A platform that enables branch staff to handle various customer functions from a single terminal.

  • Branch Tablet Integration

    Services designed to integrate tablet platforms within physical branch locations.

Use Cases

  • Digital Account Access

    Deploying a mobile app to help savers and borrowers manage their accounts digitally.

  • Automating Routine Banking Tasks

    Using RPA to handle repetitive manual processes, which may help free up staff for higher-value work.

  • Automated Customer Inquiries

    Implementing an AI bot to handle common webchat questions with human-operator handoff.

  • Branch Modernization

    Using The Teller and tablet integration to support branch staff in managing customer functions.

FAQ

Who is Consectus designed for?

Consectus is specifically designed for smaller financial institutions, including building societies and small challenger banks.

Does Consectus require a total system replacement?

No, the products are designed for interoperation with existing and new systems to allow for minimal system changes.

How does the Consectus AI bot work?

The AI bot uses a machine teaching approach, meaning it provides answers that have been validated as correct and can switch to a human operator when necessary.

Source category: Finance & Accounting

Source subcategory: Payment Processing

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