Favicon of Authvia

Authvia Review: Conversational Payment Processing

Authvia helps merchants and enterprises collect payments via conversational messaging channels. It is designed for buyers who want to reduce payment friction by allowing customers to pay without requiring apps or logins.

At a glance

Best for
Small and medium businesses, Salesforce users, Businesses with high mobile customer engagement
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
Key use cases
Subscription and Recurring Billing, One-Time Invoice Collection, Payment Payouts, Healthcare Collections, Field Service Payments
Integrations
Salesforce
Official website
authvia.com
Screenshot of Authvia website

Authvia is a conversational commerce platform designed to embed payment capabilities directly into messaging threads. It supports channels including SMS, RCS, WhatsApp, and email, allowing customers to complete transactions in a mobile-first environment.

The software is designed for companies across sectors such as healthcare, logistics, and property management. It supports one-time invoices, recurring subscriptions, and payouts while following security standards.

Buyers should note that the platform provides a specific integration for Salesforce to manage billing and payments from within the CRM. Those using other CRM or ERP systems should confirm how the API handles their specific data synchronization needs.

Security is a core part of the tool, with certifications including PCI Level 1 and SOC 2, as well as HIPAA readiness for those handling sensitive healthcare data.

Key Features

Conversational Payments

Supports secure payment requests and collections within SMS, RCS, WhatsApp, and email threads.

Cloud Wallet

A tokenized vault that stores payment methods securely to support subsequent transactions.

Diverse Payment Support

Supports cards, ACH, RTP, and digital wallets including Apple Pay, PayPal, Cash App, and Paze.

Salesforce Integration

A payments layer for Salesforce that allows users to send and reconcile payments directly from CRM records.

Two-Way AI Chat

Includes AI-driven chat capabilities to support customer interactions during the payment process.

Enterprise Compliance

Maintains PCI Level 1, SOC 2, and HIPAA-ready security standards.

Use Cases

Subscription and Recurring Billing

Managing recurring revenue and notifying customers of renewals via text to help reduce churn from expired cards.

One-Time Invoice Collection

Sending branded payment requests via email or text after a service is completed.

Payment Payouts

Supports the disbursement of funds to contractors or winners through secure messaging delivery.

Healthcare Collections

Supports patient collections and co-pay gathering through HIPAA-ready messaging.

Field Service Payments

Collecting payments on-site via text-to-pay to reduce manual card handling by staff.

Best For

Small and medium businessesSalesforce usersBusinesses with high mobile customer engagement

Integrations

Salesforce

Pricing

Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.

FAQ

What messaging channels does Authvia support for payments?

Authvia supports secure payments through SMS, RCS, WhatsApp, email, and two-way AI chat.

Does Authvia integrate with any CRMs?

Yes, Authvia provides a specific integration for Salesforce that allows businesses to send and manage payments directly within their CRM records.

Is Authvia secure for healthcare use?

The platform is designed with HIPAA readiness, alongside PCI Level 1 and SOC 2 certifications, to support sensitive transactions.

Do customers need to download an app to pay via Authvia?

No, Authvia is designed to be app-free, allowing customers to pay via text, RCS, or email without needing to download software or create logins.

Source category: Finance & Accounting

Source subcategory: Payment Processing

Software Type:

Featured Tools

Favicon
  
  
 
   
Favicon
  
  
 
   
Favicon
  
  
 
   
Favicon
  
  
 
   
Favicon
  
  
 
   
Favicon