AI TOOL PROFILE
Authvia Review: Conversational Payment Processing
- Finance and Accounting
- Payment Processing
- Small and medium businesses
- Salesforce users
- Businesses with high mobile customer engagement
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
At a glance
- Best for
- Small and medium businesses, Salesforce users, Businesses with high mobile customer engagement
- Key use cases
- Subscription and Recurring Billing, One-Time Invoice Collection, Payment Payouts, Healthcare Collections, Field Service Payments
- Integrations
- Salesforce
- Official website
- Visit Authvia official website
How AI is used
Authvia is a conversational commerce platform designed to embed payment capabilities directly into messaging threads. It supports channels including SMS, RCS, WhatsApp, and email, allowing customers to complete transactions in a mobile-first environment.
The software is designed for companies across sectors such as healthcare, logistics, and property management. It supports one-time invoices, recurring subscriptions, and payouts while following security standards.
Buyers should note that the platform provides a specific integration for Salesforce to manage billing and payments from within the CRM. Those using other CRM or ERP systems should confirm how the API handles their specific data synchronization needs.
Security is a core part of the tool, with certifications including PCI Level 1 and SOC 2, as well as HIPAA readiness for those handling sensitive healthcare data.
Key Features
Conversational Payments
Supports secure payment requests and collections within SMS, RCS, WhatsApp, and email threads.
Cloud Wallet
A tokenized vault that stores payment methods securely to support subsequent transactions.
Diverse Payment Support
Supports cards, ACH, RTP, and digital wallets including Apple Pay, PayPal, Cash App, and Paze.
Salesforce Integration
A payments layer for Salesforce that allows users to send and reconcile payments directly from CRM records.
Two-Way AI Chat
Includes AI-driven chat capabilities to support customer interactions during the payment process.
Enterprise Compliance
Maintains PCI Level 1, SOC 2, and HIPAA-ready security standards.
Use Cases
Subscription and Recurring Billing
Managing recurring revenue and notifying customers of renewals via text to help reduce churn from expired cards.
One-Time Invoice Collection
Sending branded payment requests via email or text after a service is completed.
Payment Payouts
Supports the disbursement of funds to contractors or winners through secure messaging delivery.
Healthcare Collections
Supports patient collections and co-pay gathering through HIPAA-ready messaging.
Field Service Payments
Collecting payments on-site via text-to-pay to reduce manual card handling by staff.
Integrations
- Salesforce
FAQ
What messaging channels does Authvia support for payments?
- Authvia supports secure payments through SMS, RCS, WhatsApp, email, and two-way AI chat.
Does Authvia integrate with any CRMs?
- Yes, Authvia provides a specific integration for Salesforce that allows businesses to send and manage payments directly within their CRM records.
Is Authvia secure for healthcare use?
- The platform is designed with HIPAA readiness, alongside PCI Level 1 and SOC 2 certifications, to support sensitive transactions.
Do customers need to download an app to pay via Authvia?
- No, Authvia is designed to be app-free, allowing customers to pay via text, RCS, or email without needing to download software or create logins.
Source category: Finance & Accounting
Source subcategory: Payment Processing
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