AI TOOL PROFILE
Wise Systems: Last-Mile Route Optimization and Delivery Software
- Operations
- Field Service Management
- Delivery fleets
- Distribution companies
- Last-mile logistics managers
- Courier operations
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
At a glance
- Best for
- Delivery fleets, Distribution companies, Last-mile logistics managers, Courier operations
- Key use cases
- Wholesale Distribution, Retail Distribution, Parcel and Courier Services, On-Demand Delivery Management
- Integrations
- ERP, TMS, OMS, WMS, ELDs
- Official website
- Visit wise systems official website

How AI is used
Wise Systems is an autonomous routing and delivery automation platform for the last-mile stage of logistics. It includes a web-based planning tool, a driver-facing app, and a customer portal to coordinate the movement of goods from depots to final destinations.
The software is designed for businesses operating delivery fleets, including wholesale and retail distribution, as well as parcel and courier services. It supports various operations, including static, dynamic, and hybrid delivery models.
The platform uses machine learning to analyze driver patterns and optimize route sequences, which may help in increasing fleet utilization and reducing total miles driven. It provides fleet visibility for dispatchers and end customers.
Buyers should confirm how the system integrates with their existing ERP or TMS, as the platform is designed to connect with systems of record to share order and load data.
Key Features
Route Planner
A web-based application that calculates routes based on operational constraints, including time windows and route zoning.
Dispatcher
A fleet management tool used to push routes to drivers and monitor progress and completed deliveries via a live map view.
Driver App
A mobile tool for drivers that includes turn-by-turn navigation, barcode scanning for packages, and proof of delivery (POD) capabilities.
Customer Portal
A recipient-facing interface that provides real-time order tracking and estimated arrival times via text or email links.
Mobile Manager
An application for field reps and managers to track specific routes and communicate with drivers.
AI Routing Engine
A machine learning core that analyzes driver patterns and data to automate dispatch and support routing efficiency over time.
Use Cases
Wholesale Distribution
Supporting the delivery of bulk goods from warehouses to retail stores, restaurants, and other B2B customers.
Retail Distribution
Managing deliveries from distribution centers to retail locations or directly to consumers for eCommerce fulfillment.
Parcel and Courier Services
Coordinating high-volume package delivery with a mix of FTE and contract drivers.
On-Demand Delivery Management
Handling last-minute order additions and identifying suitable drivers for new pickups.
Integrations
- ERP
- TMS
- OMS
- WMS
- ELDs
FAQ
What does Wise Systems do?
- Wise Systems provides a platform for last-mile delivery automation, including route planning, fleet dispatching, and a driver app with proof-of-delivery features.
Which industries is this software designed for?
- It is primarily designed for wholesale distribution, retail distribution, and parcel and courier services.
How does the software handle customer notifications?
- Through its Customer Portal, it sends text or email links to recipients providing real-time map views and estimated arrival times.
Source category: Operations
Source subcategory: Field Service Management
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