Wello Solutions: Field Service Management Software
Wello Solutions helps field service companies coordinate installation and repair workflows. It is designed for teams that need to connect office staff with technicians via a mobile app.
At a glance
- Category
- Operations
- Best for
- Field service companies, Maintenance and repair providers, Installation teams, Asset-heavy service operations
- Pricing
- Pricing starts at €35 per user/month for the Essential plan, with Advanced at €59 and Expert at €89, billed annually. A 14-day free trial is available, and plans require a minimum of 5 users.
- Key use cases
- Field Job Coordination, Asset-Centric Maintenance, Digital Service Reporting, Customer Self-Service
- Integrations
- Exact Online, Microsoft Business Central, SAP Business One, Odoo, Zapier
- Official website
- wellosolutions.com
Wello Solutions is a field service management (FSM) platform built for businesses providing installation, maintenance, and repair services. It supports the digitization of processes from the initial work order to the final invoice.
The software is designed for field service teams managing asset-centric operations. It provides tools for scheduling, dispatching, and tracking technician performance.
Key capabilities include a customer portal where clients can access service reports and asset details, and a mobile app that supports offline work with automatic synchronization. The platform also includes AI-driven insights for predictive maintenance in specific plans.
Buyers should confirm that the software requires a minimum of five users and is billed annually.
Key Features
Tools for managing team availability, vehicle assignment, and route optimization for technicians.
Supports the creation, assignment, and tracking of work orders, including service reports and activity logs.
A mobile application for technicians that allows work order execution without internet access and synchronizes data once online.
An area for customers to view asset history, download certifications, and track maintenance schedules.
Supports the generation of quotes, sales orders, and Peppol-compliant invoices.
Uses AI to analyze service reports, parts usage, and inspections to provide maintenance suggestions.
Use Cases
Scheduling and dispatching technicians for installation and repair jobs with route optimization.
Tracking service history and maintenance logs for equipment across multiple locations.
Replacing paper forms with digital checklists and service reports signed by customers on-site.
Providing clients with a portal to download their own inspection reports and certifications.
Best For
Integrations
Pricing
Pricing starts at €35 per user/month for the Essential plan, with Advanced at €59 and Expert at €89, billed annually. A 14-day free trial is available, and plans require a minimum of 5 users.
FAQ
It is designed for field service companies that provide installation, maintenance, and repair services, particularly those managing asset-centric operations.
Yes, Wello Solutions offers a 14-day free trial for its paid plans.
Yes, the mobile app supports offline access, allowing technicians to execute work orders and synchronize data once a connection is restored.
Plans start at €35 per user/month and are billed annually, with a requirement of at least 5 users per account.
Source category: Operations
Source subcategory: Field Service Management
