Userevaluation: AI User Research Platform
Userevaluation helps product and UX research teams process qualitative and quantitative customer data. It is designed for businesses that need to convert interviews and feedback into structured reports and visualizations.
At a glance
- Category
- Data & Analytics
- Best for
- UX Research Teams, Product Teams, Customer Success Teams, Research Agencies, Academic Researchers
- Pricing
- Pricing includes a Free plan. Paid tiers are Basic at $19/month, Standard at $49/month, and Plus at $99/month, with limits based on transcription hours and team members.
- Key use cases
- UX and Customer Research, Sales and Customer Success Analysis, Agency Client Reporting, Academic Research
- Integrations
- Google Drive, Zoom, Zapier, Google Meet, Microsoft Teams
- Official website
- www.userevaluation.com/
Userevaluation is a research platform designed to help teams analyze customer conversations and feedback using AI. It supports the ingestion of multiple data formats, including audio and video recordings, text, and CSV files, and provides transcription services in 57 languages.
The tool is designed for UX researchers, product teams, and agencies that handle qualitative data. It supports the transcription process and uses AI to identify themes, sentiment, and key insights across projects.
Buyers can use the platform to generate report drafts and presentations, which can then be manually edited. The tool also includes a meeting notetaker for Google Meet, Microsoft Teams, and Zoom to capture live sessions.
Buyers should confirm transcription hour limits across the different pricing tiers to ensure the plan matches their monthly research volume.
Key Features
Transcribes audio and video files in 57 languages with speaker detection and custom vocabulary support.
Generates automated insights and tags based on custom instructions, with source citations for transparency.
Creates report drafts and slidedecks with charts, tables, and graphs with PPTX and PDF export options.
A chat interface that allows users to query project data to identify patterns or brainstorm solutions.
An organizational board used to group and track gathered insights for team review.
Supports recording sessions and taking timestamped notes in Google Meet, Microsoft Teams, and Zoom.
Use Cases
Transcribing user interviews and using AI to identify pain points and areas for product improvement.
Analyzing customer calls to understand behavior and refine sales strategies.
Using the clip and report generation tools to present research findings to clients.
Collecting and analyzing datasets of qualitative interviews using AI templates.
Best For
Integrations
Pricing
Pricing includes a Free plan. Paid tiers are Basic at $19/month, Standard at $49/month, and Plus at $99/month, with limits based on transcription hours and team members.
FAQ
The Free plan provides 3 total transcription hours, 1 project, and a limit of 2 file uploads per project.
Yes, the platform supports transcription and AI features in over 57 different languages.
The platform uses encryption protocols and states that user data is not used to train its AI models.
The Meeting Notetaker for Google Meet, Microsoft Teams, and Zoom is available starting at the Standard plan.
Source category: Data & Analytics
Source subcategory: Usability Testing
