AI TOOL PROFILE
Userevaluation: AI User Research Platform
- Data and Analytics
- Usability Testing
- UX Research Teams
- Product Teams
- Customer Success Teams
- Research Agencies
- Academic Researchers
Pricing
Pricing includes a Free plan. Paid tiers are Basic at $19/month, Standard at $49/month, and Plus at $99/month, with limits based on transcription hours and team members.
At a glance
- Best for
- UX Research Teams, Product Teams, Customer Success Teams, Research Agencies, Academic Researchers
- Key use cases
- UX and Customer Research, Sales and Customer Success Analysis, Agency Client Reporting, Academic Research
- Integrations
- Google Drive, Zoom, Zapier, Google Meet, Microsoft Teams
- Official website
- Visit Userevaluation official website
How AI is used
Userevaluation is a research platform designed to help teams analyze customer conversations and feedback using AI. It supports the ingestion of multiple data formats, including audio and video recordings, text, and CSV files, and provides transcription services in 57 languages.
The tool is designed for UX researchers, product teams, and agencies that handle qualitative data. It supports the transcription process and uses AI to identify themes, sentiment, and key insights across projects.
Buyers can use the platform to generate report drafts and presentations, which can then be manually edited. The tool also includes a meeting notetaker for Google Meet, Microsoft Teams, and Zoom to capture live sessions.
Buyers should confirm transcription hour limits across the different pricing tiers to ensure the plan matches their monthly research volume.
Key Features
Multilingual Transcription
Transcribes audio and video files in 57 languages with speaker detection and custom vocabulary support.
AI Insights and Tagging
Generates automated insights and tags based on custom instructions, with source citations for transparency.
AI Reports and Presentations
Creates report drafts and slidedecks with charts, tables, and graphs with PPTX and PDF export options.
Multimodal AI Chat
A chat interface that allows users to query project data to identify patterns or brainstorm solutions.
Kanban Collections
An organizational board used to group and track gathered insights for team review.
Meeting Notetaker
Supports recording sessions and taking timestamped notes in Google Meet, Microsoft Teams, and Zoom.
Use Cases
UX and Customer Research
Transcribing user interviews and using AI to identify pain points and areas for product improvement.
Sales and Customer Success Analysis
Analyzing customer calls to understand behavior and refine sales strategies.
Agency Client Reporting
Using the clip and report generation tools to present research findings to clients.
Academic Research
Collecting and analyzing datasets of qualitative interviews using AI templates.
Integrations
- Google Drive
- Zoom
- Zapier
- Google Meet
- Microsoft Teams
FAQ
What is included in the Userevaluation free plan?
- The Free plan provides 3 total transcription hours, 1 project, and a limit of 2 file uploads per project.
Does Userevaluation support multiple languages?
- Yes, the platform supports transcription and AI features in over 57 different languages.
How does Userevaluation handle data privacy?
- The platform uses encryption protocols and states that user data is not used to train its AI models.
Which plan is needed for the Meeting Notetaker feature?
- The Meeting Notetaker for Google Meet, Microsoft Teams, and Zoom is available starting at the Standard plan.
Source category: Data & Analytics
Source subcategory: Usability Testing
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