Loop11: Online Usability Testing Tool
Loop11 helps UX designers and product managers identify website friction by observing users. It is designed for teams that need to validate designs without a physical lab.
At a glance
- Category
- Software Development
- Best for
- UX Designers, UX Researchers, Product Managers, Web Developers, Digital Marketing Leads
- Pricing
- Pricing starts at $199/month for the Rapid Insights plan, with a Pro plan at $399/month and custom Enterprise pricing. A 14-day free trial is available.
- Key use cases
- Validating Design Iterations, Competitor Benchmarking, Mobile and Tablet Optimization, Information Architecture Refinement
- Integrations
- Slack
- Official website
- loop11.com
Loop11 is an online usability testing tool that helps businesses understand how users interact with their digital products. It supports moderated sessions for qualitative data and unmoderated tests for quantitative data. Because it does not require code installation, users can test live sites, prototypes, and competitor websites.
The platform is designed for UX researchers, designers, and marketers who need to validate a user journey. It provides reporting tools such as heatmaps and clickstream analytics to help teams identify where users encounter difficulties. It also includes AI-driven insights to summarize findings and suggest design improvements.
Buyers should confirm the project limits associated with different pricing tiers. While the entry-level plan supports small projects, teams with higher testing volumes may need the Pro or Enterprise tiers to increase project capacity.
Key Features
Supports live, guided sessions and remote tests where users complete tasks independently.
Uses AI to analyze user test data and provide participant summary reports with design recommendations.
Allows users to run usability tests using AI agents to evaluate how AI-driven interactions function on a site.
Supports studies on a company's own site or competitor websites to identify performance gaps.
Supports testing of designs before development to identify issues early in the lifecycle.
Includes heatmap analysis, clickstream tracking, and user session recordings to visualize interaction patterns.
Use Cases
Testing wireframes and prototypes with users to refine the user journey before development begins.
Running user tests on competitor websites to understand alternative interface patterns.
Testing how a website performs on mobile devices and tablets.
Evaluating the organization and navigation structure of a site to see if users can find information.
Best For
Integrations
Pricing
Pricing starts at $199/month for the Rapid Insights plan, with a Pro plan at $399/month and custom Enterprise pricing. A 14-day free trial is available.
FAQ
No, the platform is designed for users without coding or IT expertise; there is no code to insert into your website to run tests.
Yes, because no code installation is required, you can run usability tests and benchmarking studies on competitor websites.
The Rapid Insights plan supports 3 projects per month, while the Pro plan supports 10 projects and includes heatmaps, clickstreams, and data export.
Source category: Software Development
Source subcategory: Usability Testing
