Userfeel: Remote Usability Testing Tool
Userfeel helps UX researchers and product designers identify usability issues through user feedback. It is designed for businesses that need multilingual testing without mandatory long-term subscriptions.
At a glance
- Category
- Software Development
- Best for
- UX Researchers, Product Designers, Small to mid-sized business owners, Digital agencies, Companies targeting global markets
- Pricing
- Pricing was not clearly available from the provided evidence. Pricing is tailored to project needs and annual testing volume; buyers should confirm current pricing on the vendor website via a demo.
- Key use cases
- Validating Website Navigation, Multilingual Market Research, Identifying Conversion Friction, Prototype Testing
- Integrations
- Excel export, YouTube upload, Figma prototype support, Adobe XD prototype support
- Official website
- userfeel.com
Userfeel is a remote testing platform used to gather feedback on websites, apps, and prototypes. It allows businesses to record users as they navigate a digital product, providing video and audio evidence of where users encounter friction or confusion.
The tool is designed for UX researchers, product designers, and business owners who need to validate their user interface. It supports both unmoderated and moderated tests and provides a built-in panel of testers across 40+ languages, though buyers can also use their own participants.
Beyond recording, the platform includes tools for information architecture, such as card sorting and tree testing, as well as AI-driven analysis to help condense sessions into summaries.
Buyers should confirm whether the project-based pricing model aligns with their specific testing volume and if the available roles for team collaboration meet their organizational needs.
Key Features
Supports independent user tests and live, guided sessions to gather different levels of feedback.
Provides access to over 7 million testers across 40+ countries and languages with demographic filtering.
Includes AI-generated session summaries, sentiment analysis to identify user tones, and an assistant for creating test scenarios.
Offers card sorting and tree testing to evaluate how users categorize content and navigate website hierarchies.
Records user sessions with audio and provides AI-powered voice transcription for analysis.
Integrates the System Usability Scale (SUS) to provide a numerical value reflecting the perceived usability of a site.
Use Cases
Using tree testing and card sorting to organize menus and help users find topics.
Testing a digital product across 40+ languages to see how different global demographics interact with the interface.
Running unmoderated tests to see where users hesitate or drop off during a purchase or sign-up flow.
Gathering feedback on Figma or Adobe XD prototypes before the development phase.
Best For
Integrations
Pricing
Pricing was not clearly available from the provided evidence. Pricing is tailored to project needs and annual testing volume; buyers should confirm current pricing on the vendor website via a demo.
FAQ
No, Userfeel offers flexible and tailored plans based on project needs and annual volume rather than mandatory one-size-fits-all subscriptions.
Yes, you can bring your own participants using a unique token link or email invitations, or use a combination of your own users and the Userfeel panel.
The platform supports testing on desktops (Windows/Mac), mobile devices (iOS/Android), and tablets.
Testers undergo a qualification exam, are monitored for fraud, and are rated by internal UX experts and after every session.
Source category: Software Development
Source subcategory: Usability Testing
