AI TOOL PROFILE
Urbantz: Last-Mile Delivery Management Software
- Operations
- Field Service Management
- Logistics companies
- Delivery providers
- E-commerce retailers
- Grocery operators
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
At a glance
- Best for
- Logistics companies, Delivery providers, E-commerce retailers, Grocery operators
- Key use cases
- On-Demand and Express Delivery, Grocery and Refrigerated Transport, Big and Bulky Item Logistics, Click and Collect Operations, Reverse Logistics
- Integrations
- SAP, Oracle, Salesforce, Microsoft Dynamics 365, ERP
- Official website
- Visit urbantz official website
How AI is used
Urbantz is a cloud-based delivery management platform for last-mile logistics. It focuses on the gap between warehouse dispatch and the final recipient through automated routing and carrier management.
The software is designed for retailers, e-commerce operators, grocery providers, and logistics companies. It supports managing internal fleets alongside third-party logistics (3PL) providers and on-demand carriers within one interface.
Key capabilities include the ability to show real-time delivery slots at checkout and AI-driven route optimization that considers vehicle types and business logic. The platform also supports the post-purchase experience, including branded tracking and returns management.
Buyers should confirm their technical requirements, as the platform is designed to integrate with ERP, WMS, and OMS systems to support data flow from order to delivery.
Key Features
Dynamic Route Planning
Uses AI to optimize delivery routes based on vehicle traits and custom business workflows.
Real-Time Delivery Slots
Shows actual carrier availability at checkout to help recipients book specific delivery windows.
Multi-Carrier Management
Supports the assignment of jobs across internal fleets and a network of third-party logistics providers.
Recipient Experience Tools
Includes branded delivery tracking pages and communication for ETAs and updates.
Proof of Delivery
Supports digital documentation and chain of custody verification for completed deliveries.
Returns Management
Supports reverse logistics, including at-home collections and drop-off point options.
Sustainability Tracking
Includes tools for CO2 emission tracking and eco route planning.
Use Cases
On-Demand and Express Delivery
Managing deliveries that require immediate routing and dispatch.
Grocery and Refrigerated Transport
Handling temperature-sensitive goods with specific delivery windows.
Big and Bulky Item Logistics
Coordinating deliveries that may require onsite assembly or specialized handling workflows.
Click and Collect Operations
Supporting curbside or in-store pickup workflows for retail.
Reverse Logistics
Managing the collection and return of goods from the customer back to the hub.
Integrations
- SAP
- Oracle
- Salesforce
- Microsoft Dynamics 365
- ERP
- WMS
- OMS
FAQ
Who is Urbantz designed for?
- It is designed for logistics companies, delivery providers, e-commerce retailers, and grocery operators managing last-mile delivery.
Does Urbantz support third-party carriers?
- Yes, it features a multi-carrier management system with a network of pre-integrated 3PLs across more than 50 markets.
Can Urbantz help with sustainable deliveries?
- The platform includes eco route planning, CO2 emission tracking, and options for green delivery slots.
How does Urbantz handle delivery slots?
- It provides real-time delivery slot availability at checkout, which may help reduce failed delivery attempts by allowing customers to book specific windows.
Source category: Operations
Source subcategory: Field Service Management
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