Urbantz: Last-Mile Delivery Management Software
Urbantz helps logistics companies and retailers manage the final leg of delivery. It is designed for businesses that need to coordinate multiple carriers and provide customers with delivery timing options.
At a glance
- Category
- Operations
- Best for
- Logistics companies, Delivery providers, E-commerce retailers, Grocery operators
- Pricing
- Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
- Key use cases
- On-Demand and Express Delivery, Grocery and Refrigerated Transport, Big and Bulky Item Logistics, Click and Collect Operations, Reverse Logistics
- Integrations
- SAP, Oracle, Salesforce, Microsoft Dynamics 365, ERP
- Official website
- urbantz.com
Urbantz is a cloud-based delivery management platform for last-mile logistics. It focuses on the gap between warehouse dispatch and the final recipient through automated routing and carrier management.
The software is designed for retailers, e-commerce operators, grocery providers, and logistics companies. It supports managing internal fleets alongside third-party logistics (3PL) providers and on-demand carriers within one interface.
Key capabilities include the ability to show real-time delivery slots at checkout and AI-driven route optimization that considers vehicle types and business logic. The platform also supports the post-purchase experience, including branded tracking and returns management.
Buyers should confirm their technical requirements, as the platform is designed to integrate with ERP, WMS, and OMS systems to support data flow from order to delivery.
Key Features
Uses AI to optimize delivery routes based on vehicle traits and custom business workflows.
Shows actual carrier availability at checkout to help recipients book specific delivery windows.
Supports the assignment of jobs across internal fleets and a network of third-party logistics providers.
Includes branded delivery tracking pages and communication for ETAs and updates.
Supports digital documentation and chain of custody verification for completed deliveries.
Supports reverse logistics, including at-home collections and drop-off point options.
Includes tools for CO2 emission tracking and eco route planning.
Use Cases
Managing deliveries that require immediate routing and dispatch.
Handling temperature-sensitive goods with specific delivery windows.
Coordinating deliveries that may require onsite assembly or specialized handling workflows.
Supporting curbside or in-store pickup workflows for retail.
Managing the collection and return of goods from the customer back to the hub.
Best For
Integrations
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
FAQ
It is designed for logistics companies, delivery providers, e-commerce retailers, and grocery operators managing last-mile delivery.
Yes, it features a multi-carrier management system with a network of pre-integrated 3PLs across more than 50 markets.
The platform includes eco route planning, CO2 emission tracking, and options for green delivery slots.
It provides real-time delivery slot availability at checkout, which may help reduce failed delivery attempts by allowing customers to book specific windows.
Source category: Operations
Source subcategory: Field Service Management
