TownSq: HOA and Community Management Software
TownSq helps property management companies and HOA boards manage resident communications and administrative tasks. It is designed for teams needing a centralized hub for violations, architectural reviews, and bookkeeping.
At a glance
- Category
- Real Estate
- Best for
- Homeowner Associations, Property Management Companies, HOA Board Members, Community Managers
- Pricing
- Pricing starts at $90/month for the Pro plan. Higher tiers include Advanced ($145/month) and Enterprise (custom quote), with optional add-on features ranging from $10 to $250 per month per community. A 30-day trial is available for annual plans.
- Key use cases
- Resident Request Management, Community Rule Enforcement, Amenity and Event Coordination, Resale Document Processing
- Official website
- townsq.io
TownSq is a management platform designed for Homeowners Associations (HOAs) and property management companies. It provides browser-based and mobile application access to handle the operations of residential communities, from resident requests to financial tracking.
The software is built for roles including community managers, board members, and accounting specialists. It supports workflows for tracking community violations, processing architectural reviews, and managing amenity reservations, which may reduce the manual effort of community oversight.
Buyers should note that the platform offers different tiers based on community size and needs. Some operational tools, such as violation tracking and architectural reviews, are bundled in higher tiers or available as add-on monthly fees per community.
Key Features
Uses community-specific documents to generate customizable draft responses to resident requests.
Supports the sorting of homeowner questions by providing up to three tailored answer options.
A mobile-enabled tool for registering and tracking community rule violations.
Centralizes documents and forms for committee evaluations and architectural requests.
Includes a community website builder, announcements, forums, and polls for resident engagement.
Includes homeowner payment processing and options for outsourced bookkeeping and accounting services.
Use Cases
Using AI-generated drafts to respond to homeowner inquiries and service requests.
Tracking violations and conducting inspections via the mobile application.
Managing the community event calendar and resident reservations for shared amenities.
Handling the documentation and disclosure process for HOA resale transactions.
Best For
Pricing
Pricing starts at $90/month for the Pro plan. Higher tiers include Advanced ($145/month) and Enterprise (custom quote), with optional add-on features ranging from $10 to $250 per month per community. A 30-day trial is available for annual plans.
FAQ
TownSq is designed for homeowners associations, property management companies, HOA board members, and community managers.
Yes, a 30-day trial is available for annual plans.
TownSq includes AI that can draft customizable replies to resident requests and triage homeowner questions with tailored answers.
Pricing starts at $90/month for Pro, with an Advanced plan at $145/month and custom quotes for Enterprise. Some features, such as digital voting or violation tracking, may carry additional per-community monthly fees.
Source category: Real Estate
Source subcategory: Property Management
Software Type:
How AI is used
TownSq is an HOA management platform for property managers and association boards that supports resident communication and community operations. It features AI-powered draft replies and triaging to help manage resident requests. Buyers should review the specific tier or add-on costs for tools like violation tracking and architectural reviews.
Pros & Cons
- Provides both web and mobile access for managers and residents
- AI features may help reduce the manual effort of drafting repetitive emails
- Offers a range of professional services including print and mail
- Certain features like violation tracking and architectural reviews require higher-priced plans or add-on fees
- Pricing varies based on the number of units in the community
