AI TOOL PROFILE

TownSq: HOA and Community Management Software

TownSq helps property management companies and HOA boards manage resident communications and administrative tasks. It is designed for teams needing a centralized hub for violations, architectural reviews, and bookkeeping.

Pricing

Pricing starts at $90/month for the Pro plan. Higher tiers include Advanced ($145/month) and Enterprise (custom quote), with optional add-on features ranging from $10 to $250 per month per community. A 30-day trial is available for annual plans.

At a glance

Best for
Homeowner Associations, Property Management Companies, HOA Board Members, Community Managers
Key use cases
Resident Request Management, Community Rule Enforcement, Amenity and Event Coordination, Resale Document Processing
Visit townsqtownsq software interface screenshot

How AI is used

TownSq is a management platform designed for Homeowners Associations (HOAs) and property management companies. It provides browser-based and mobile application access to handle the operations of residential communities, from resident requests to financial tracking.

The software is built for roles including community managers, board members, and accounting specialists. It supports workflows for tracking community violations, processing architectural reviews, and managing amenity reservations, which may reduce the manual effort of community oversight.

Buyers should note that the platform offers different tiers based on community size and needs. Some operational tools, such as violation tracking and architectural reviews, are bundled in higher tiers or available as add-on monthly fees per community.

Key Features

  • AI Draft Replies

    Uses community-specific documents to generate customizable draft responses to resident requests.

  • AI Question Triaging

    Supports the sorting of homeowner questions by providing up to three tailored answer options.

  • Violations and Inspection Tracking

    A mobile-enabled tool for registering and tracking community rule violations.

  • Architectural Review Management

    Centralizes documents and forms for committee evaluations and architectural requests.

  • Community Communication Tools

    Includes a community website builder, announcements, forums, and polls for resident engagement.

  • Financial and Bookkeeping Support

    Includes homeowner payment processing and options for outsourced bookkeeping and accounting services.

Use Cases

  • Resident Request Management

    Using AI-generated drafts to respond to homeowner inquiries and service requests.

  • Community Rule Enforcement

    Tracking violations and conducting inspections via the mobile application.

  • Amenity and Event Coordination

    Managing the community event calendar and resident reservations for shared amenities.

  • Resale Document Processing

    Handling the documentation and disclosure process for HOA resale transactions.

FAQ

Who is TownSq designed for?

TownSq is designed for homeowners associations, property management companies, HOA board members, and community managers.

Does TownSq offer a free trial?

Yes, a 30-day trial is available for annual plans.

What AI features does TownSq include?

TownSq includes AI that can draft customizable replies to resident requests and triage homeowner questions with tailored answers.

How does TownSq pricing work?

Pricing starts at $90/month for Pro, with an Advanced plan at $145/month and custom quotes for Enterprise. Some features, such as digital voting or violation tracking, may carry additional per-community monthly fees.

Source category: Real Estate

Source subcategory: Property Management

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