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ShopView | Heavy Duty Repair Shop Management Software

ShopView helps heavy-duty repair shop owners and managers organize workflows and track billable hours. It is designed for teams managing diesel, fleet, and heavy equipment repairs who want to reduce manual data entry.

At a glance

Category
Operations
Best for
Heavy-duty repair shop owners, Fleet coordinators, Diesel and truck repair shops, Heavy equipment service centers, Multi-location repair operations
Pricing
Pricing was not clearly available from the provided evidence. A 14-day free trial is available with no credit card required.
Key use cases
Heavy-Duty Truck and Diesel Repair, Fleet Maintenance, Field Service Dispatch, Agricultural and Construction Equipment Service
Integrations
QuickBooks Online, IBS heavy-duty parts catalog, VIN Decoder, Excel export
Official website
shopview.com
Screenshot of ShopView website

ShopView is a cloud-based management platform designed for heavy-duty repair operations, including diesel, truck, and agricultural equipment shops. It centralizes administrative tasks, from the initial estimate to final payment processing.

The software supports several roles, including service advisors, technicians, and parts managers. It helps these teams coordinate work orders, track labor hours via a built-in time clock, and manage a parts catalog across multiple locations.

The platform includes AI-powered insights through ShopCoach AI and syncs financial data with accounting software. It is accessible via browser on desktop, tablet, and mobile devices, which supports technicians logging work from the shop floor.

Buyers should confirm how the AI labor guides and reporting tools align with their specific performance metrics and whether the QuickBooks sync meets their bookkeeping requirements.

Key Features

Work Order and Estimate Management

Tools to create repair orders and convert approved estimates into invoices.

Parts Inventory Management

Tracks stock levels in real time, manages parts ordering, and supports cycle counting.

Technician Scheduling and Time Clock

A scheduling system for assigning jobs and a time clock to track labor hours by task or bay.

ShopCoach AI

An AI-powered assistant designed to provide operational insights and labor time guidance.

Customer Portal

A self-service area where customers can view estimates, track job status, and approve work.

DOT Inspections Tracking

Supports the tracking of DOT inspections and the scheduling of preventive maintenance.

Reporting Dashboards

Provides data on technician productivity and shop profitability.

Use Cases

Heavy-Duty Truck and Diesel Repair

Managing service operations including engine diagnostics and emissions systems.

Fleet Maintenance

Tracking service intervals and managing repair schedules for commercial vehicle fleets.

Field Service Dispatch

Coordinating technicians and managing equipment repairs at off-site locations.

Agricultural and Construction Equipment Service

Handling seasonal repair workloads and managing specialized parts inventories for heavy machinery.

Best For

Heavy-duty repair shop ownersFleet coordinatorsDiesel and truck repair shopsHeavy equipment service centersMulti-location repair operations

Integrations

QuickBooks OnlineIBS heavy-duty parts catalogVIN DecoderExcel export

Pricing

Pricing was not clearly available from the provided evidence. A 14-day free trial is available with no credit card required.

FAQ

What industries is ShopView designed for?

ShopView is designed for heavy-duty repair operations, including diesel truck, trailer, heavy equipment, fleet maintenance, RV, and agricultural equipment repair shops.

Does ShopView include inventory management?

Yes, it includes tools to track parts inventory levels in real time and supports the reordering process.

How is ShopView accessed?

It is a cloud-based platform accessible via desktop computers, tablets, and smartphones.

Can I try ShopView before paying?

ShopView offers a 14-day free trial that does not require a credit card to start.

Source category: Operations

Source subcategory: Field Service Management

Categories:

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