AI TOOL PROFILE
ShopView | Heavy Duty Repair Shop Management Software
- Operations
- Field Service Management
- Heavy-duty repair shop owners
- Fleet coordinators
- Diesel and truck repair shops
- Heavy equipment service centers
- Multi-location repair operations
Pricing
Pricing was not clearly available from the provided evidence. A 14-day free trial is available with no credit card required.
At a glance
- Best for
- Heavy-duty repair shop owners, Fleet coordinators, Diesel and truck repair shops, Heavy equipment service centers, Multi-location repair operations
- Key use cases
- Heavy-Duty Truck and Diesel Repair, Fleet Maintenance, Field Service Dispatch, Agricultural and Construction Equipment Service
- Integrations
- QuickBooks Online, IBS heavy-duty parts catalog, VIN Decoder, Excel export
- Official website
- Visit ShopView official website
How AI is used
ShopView is a cloud-based management platform designed for heavy-duty repair operations, including diesel, truck, and agricultural equipment shops. It centralizes administrative tasks, from the initial estimate to final payment processing.
The software supports several roles, including service advisors, technicians, and parts managers. It helps these teams coordinate work orders, track labor hours via a built-in time clock, and manage a parts catalog across multiple locations.
The platform includes AI-powered insights through ShopCoach AI and syncs financial data with accounting software. It is accessible via browser on desktop, tablet, and mobile devices, which supports technicians logging work from the shop floor.
Buyers should confirm how the AI labor guides and reporting tools align with their specific performance metrics and whether the QuickBooks sync meets their bookkeeping requirements.
Key Features
Work Order and Estimate Management
Tools to create repair orders and convert approved estimates into invoices.
Parts Inventory Management
Tracks stock levels in real time, manages parts ordering, and supports cycle counting.
Technician Scheduling and Time Clock
A scheduling system for assigning jobs and a time clock to track labor hours by task or bay.
ShopCoach AI
An AI-powered assistant designed to provide operational insights and labor time guidance.
Customer Portal
A self-service area where customers can view estimates, track job status, and approve work.
DOT Inspections Tracking
Supports the tracking of DOT inspections and the scheduling of preventive maintenance.
Reporting Dashboards
Provides data on technician productivity and shop profitability.
Use Cases
Heavy-Duty Truck and Diesel Repair
Managing service operations including engine diagnostics and emissions systems.
Fleet Maintenance
Tracking service intervals and managing repair schedules for commercial vehicle fleets.
Field Service Dispatch
Coordinating technicians and managing equipment repairs at off-site locations.
Agricultural and Construction Equipment Service
Handling seasonal repair workloads and managing specialized parts inventories for heavy machinery.
Integrations
- QuickBooks Online
- IBS heavy-duty parts catalog
- VIN Decoder
- Excel export
FAQ
What industries is ShopView designed for?
- ShopView is designed for heavy-duty repair operations, including diesel truck, trailer, heavy equipment, fleet maintenance, RV, and agricultural equipment repair shops.
Does ShopView include inventory management?
- Yes, it includes tools to track parts inventory levels in real time and supports the reordering process.
How is ShopView accessed?
- It is a cloud-based platform accessible via desktop computers, tablets, and smartphones.
Can I try ShopView before paying?
- ShopView offers a 14-day free trial that does not require a credit card to start.
Source category: Operations
Source subcategory: Field Service Management
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