AI TOOL PROFILE

Ring.io: Sales Engagement and Business Phone System

Ring.io helps sales teams and call centers manage outbound outreach through automated dialing and multi-channel sequences. It is designed for businesses that want to coordinate calling and messaging within their existing CRM.

Pricing

Pricing starts at $90 per user per month when billed annually for the Startup plan. A 100-day free trial is available.

At a glance

Best for
Sales representatives, VP of Sales and Managers, Founders and CEOs, Call center teams
Key use cases
Outbound Sales Cadences, CRM-Integrated Calling, Sales Team Coaching, Cold Prospecting
Integrations
Salesforce, HubSpot, Zoho CRM, Zendesk, Pipedrive
Visit ringio virtual phone systemringio virtual phone system software interface screenshot

How AI is used

Ring.io is a sales engagement tool designed to help outbound sales representatives and managers contact prospects via phone, SMS, email, and video. It functions as an overlay for CRM systems, allowing users to trigger communications from within their lead records.

The platform is built for sales teams, founders, and call center operations that need to manage daily touchpoints. It includes tools for automating repetitive tasks, such as leaving pre-recorded voicemails or sending follow-up texts during a dialing session.

Buyers should note that the software is structured around multi-channel sequences; the vendor states that a multi-channel approach is more effective than a standalone dialer. Additionally, buyers should confirm the minimum user requirements for each pricing tier.

Key Features

  • Power Dialer

    Automates the calling process from CRM views or report screens to help reps make more calls.

  • Multi-channel Sequences

    Supports the scheduling of phone calls, emails, and SMS messages to create a structured outreach cadence.

  • Voicemail Drop

    Allows users to leave pre-recorded voicemail messages for unresponsive leads.

  • Live Monitor

    Enables managers to track team call progress in real time and provide direct coaching.

  • AI Parallel Dialer

    Uses AI to assist with the dialing process to help increase connection rates.

  • RingLocal

    Provides local caller ID options to help reduce the likelihood of calls being marked as spam.

  • Call Recording and Transcription

    Records calls for training and uses AI to generate summaries and transcriptions.

Use Cases

  • Outbound Sales Cadences

    Organizing touchpoints across phone, email, and SMS to maintain a pipeline of leads.

  • CRM-Integrated Calling

    Making and logging calls directly within Salesforce, HubSpot, Zoho, Zendesk, or Pipedrive.

  • Sales Team Coaching

    Using live monitoring and call recordings to identify training needs for sales representatives.

  • Cold Prospecting

    Using power dialing and local presence tools to reach new prospects.

Integrations

  • Salesforce
  • HubSpot
  • Zoho CRM
  • Zendesk
  • Pipedrive
  • Apollo.io
  • ZoomInfo

FAQ

Does Ring.io integrate with my CRM?

Yes, it provides integrations for Salesforce, HubSpot, Zoho CRM, Zendesk, and Pipedrive.

What is the minimum number of users for a Ring.io plan?

The Startup plan requires a minimum of 2 users, the Growth plan requires 3, and the Enterprise plan requires 25.

Is there a free trial for Ring.io?

Yes, the platform offers a 100-day free trial.

How does Ring.io handle calling costs?

Calling credits are a pass-through cost for telecom minutes, though an Unlimited Calling Plan for the US & Canada is also available for a flat fee.

Source category: Sales

Source subcategory: Business Phone System

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