Ricochet360: Cloud Phone System and CRM
Ricochet360 helps sales teams and agencies manage lead pipelines and outbound calling. It is designed for businesses in industries such as insurance, real estate, and solar that require integrated dialing and marketing automation.
At a glance
- Category
- Browse Sales tools
- Best for
- Sales Teams, Insurance Agents, Real Estate Brokers, Solar Companies
- Pricing
- Plans start at $29 per user per month billed annually. Additional local lines are $3 each and toll-free lines are $5 each.
- Key use cases
- High-Volume Lead Outreach, Automated Lead Nurturing, Managing Call Reputation, Lead Distribution
- Official website
- Visit Ricochet360 official website
Ricochet360 is a combined cloud phone system, CRM, and marketing automation platform. It is designed for sales organizations that need to move from lead acquisition to initial contact using tools for dialing, lead distribution, and follow-up.
Key Features
Automated Dialing
A cloud-based phone system designed for high-volume outbound calls.
Spam Guru
Monitoring tools that track the health of phone numbers and provide risk ratings to help reduce the likelihood of calls being flagged as spam.
CRM & Lead Management
Centralized lead control with tools for lead scoring, assignment, and pipeline tracking.
Marketing Automation
Supports the creation of automated email and SMS drip campaigns to nurture prospects.
DNC Scrubbing
Tools to filter leads against Federal, State, and DMA Do Not Call lists.
Social Media Integration
Allows users to view social profiles, such as LinkedIn, within the CRM for lead context.
Use Cases
High-Volume Lead Outreach
Supporting sales teams that need to dial a large volume of new prospects.
Automated Lead Nurturing
Using automated SMS and email follow-ups to keep prospects engaged.
Managing Call Reputation
Monitoring number health to help reduce the likelihood of outbound calls being blocked or flagged.
Lead Distribution
Automatically routing leads to agents based on territory, license, or lead type.
Best For
- Sales Teams
- Insurance Agents
- Real Estate Brokers
- Solar Companies
Pricing
Plans start at $29 per user per month billed annually. Additional local lines are $3 each and toll-free lines are $5 each.
FAQ
What is Ricochet360 used for?
- It is used by sales teams to manage leads and conduct outbound calling through a combined CRM and cloud phone system.
How does the pricing work?
- Plans start at $29 per user per month billed annually, with additional tiers available for features such as SMS, email automation, and advanced reporting.
What is Spam Guru?
- Spam Guru is a tool that monitors the health of phone numbers and provides risk ratings to help reduce the chance of calls being flagged as spam.
Source category: Sales
Source subcategory: Business Phone System
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How AI is used
Ricochet360 is a cloud-based phone system and CRM designed for sales teams in industries like solar and insurance. It supports high-volume dialing and marketing automation, though buyers should confirm which features are included in their chosen pricing tier.
Pros & Cons
Pros
- Combines dialing, CRM, and marketing automation in one platform
- Includes tools to monitor caller ID reputation
- Offers built-in DNC scrubbing for compliance support
- Provides social profile integration for lead research
Cons
- Entry-level plans do not include SMS, email automation, or spam monitoring
- Advanced features and live Zoom support are limited to higher pricing tiers
- Minutes per user are capped on all plans except the Enterprise Galaxy tier
