AI TOOL PROFILE
Orderry Review: Business Management Software for Service Companies
- Operations
- Field Service Management
- Small service businesses
- Electronics and auto repair shops
- Field service contractors
- Equipment maintenance providers
- Small retail stores with service components
Pricing
Pricing starts at $39/month for the Hobby plan. Other tiers include Startup ($69/mo), Business ($99/mo), and Enterprise ($199/mo), with costs varying based on the number of employees and locations.
At a glance
- Best for
- Small service businesses, Electronics and auto repair shops, Field service contractors, Equipment maintenance providers, Small retail stores with service components
- Key use cases
- Field Service Coordination, Repair Shop Management, Appointment Scheduling, Multi-Location Oversight
- Integrations
- Square, Stripe, SumUp, QuickBooks, Xero
- Official website
- Visit Orderry official website
How AI is used
Orderry is an operations platform for small service businesses, such as repair shops and field contractors. It centralizes work order management, employee scheduling, and customer records, providing both a web interface and mobile apps for technicians and owners.
The software supports digital workflows by integrating invoicing, inventory management, and customer communications. It also includes AI-driven tools for transcribing voice messages and assisting with product imports from supplier files.
Buyers should confirm plan limits regarding employee counts and work order volumes, especially for those starting on the lower-tier options. It is designed for those who need a combined CRM and operational tool.
Key Features
Work Order Management
End-to-end processing of jobs with customizable statuses, deadlines, and responsibilities.
Inventory Tracking
Supports warehouse management, purchase orders, stocktaking, and serial number tracking for parts.
Employee Scheduling
Calendar views for managing staff availability, time-off, and payroll calculation based on hours worked.
Customer Communication Hub
Integrates messaging from WhatsApp, Facebook Messenger, and Instagram into a centralized CRM.
Payment Processing
Supports online invoicing and in-person payments via QR codes and integrated payment providers.
AI-Powered Tools
Includes automatic call transcription, product recognition from photos, and AI-assisted Excel imports.
Use Cases
Field Service Coordination
Technicians may update job statuses, attach photos, and collect on-site payments using the mobile app.
Repair Shop Management
Managing device history, tracking replacement parts in inventory, and sending automated status updates to customers.
Appointment Scheduling
Providing a public booking page for customers to schedule appointments and receiving automatic reminders.
Multi-Location Oversight
Monitoring performance and financial metrics across different branches or departments from a single account.
Integrations
- Square
- Stripe
- SumUp
- QuickBooks
- Xero
- Twilio
- Zadarma
- Facebook Messenger
- Shopify
- WooCommerce
- Zapier
- Make
- Gmail
FAQ
Who is Orderry designed for?
- It is designed for small service businesses, including electronics and auto repair shops, field contractors, and equipment maintenance services.
Does Orderry offer a free trial?
- Yes, Orderry provides a 7-day free trial that does not require a credit card to start.
What are the limitations of the Hobby plan?
- The Hobby plan is limited to 2 employees, 1 location, and a maximum of 100 work orders or sales per 30 days.
Source category: Operations
Source subcategory: Field Service Management
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