AI TOOL PROFILE
mobile field report: Field Service Management Software
- Operations
- Field Service Management
- Small businesses
- Mid-market companies
- Field service teams
- Maintenance and repair providers
Pricing
Pricing starts at 29€ per user/month for the Basic plan. Professional and Enterprise tiers are available at 39€ and 55€ per user/month respectively. Separate pricing applies for mfr Project and mfr Office modules.
At a glance
- Best for
- Small businesses, Mid-market companies, Field service teams, Maintenance and repair providers
- Key use cases
- Field Service Dispatching, Digital Job Documentation, Quotation and Invoicing, Asset Maintenance, Project Coordination
- Integrations
- DATEV Online, HubSpot, Zapier, UGL import, IDS import
- Official website
- Visit mobile field report official website
How AI is used
mobile field report is a cloud-based platform designed to connect office operations with field technicians. It provides tools for scheduling, dispatching, and route optimization, while giving technicians a mobile app to manage tasks and document work on-site.
The software supports businesses in industries such as manufacturing, solar/PV, and IT and telecommunications. It is designed to help replace manual paper processes with digital workflows by centralizing work orders, time tracking, and customer data.
Beyond dispatching, the tool includes modules for project management and office tasks, such as creating quotes and invoices. This supports a digital workflow from the initial customer offer to final billing.
Buyers should confirm which tier they need, as features like A.I. planning, a customer portal, and expanded checklist steps are available in the Professional and Enterprise plans.
Key Features
Scheduling & Dispatching
A digital planning board with drag-and-drop functionality to manage jobs, vacations, and technician availability.
Mobile Technician App
An app providing technicians with work instructions, a job overview map, and offline functionality.
Route Optimization
Tools to plan travel paths, with A.I. planning available in the Enterprise tier to automate appointment scheduling.
Work Order Management
A system for creating and tracking orders, including a Kanban board for task organization.
Digital Checklists
Workflows for technicians to maintain documentation, supporting photos and signatures per step.
Time Tracking & Reporting
Tools for recording work, travel, and break times to generate PDF service reports.
CMMS Asset Management
A database to track the history, maintenance, and repair of assets and devices.
Use Cases
Field Service Dispatching
Planning and assigning technician routes based on qualifications and availability.
Digital Job Documentation
Using mobile checklists and photo uploads to record work completed on-site.
Quotation and Invoicing
Creating digital offers and generating invoices based on documented materials and time.
Asset Maintenance
Managing recurring maintenance orders and tracking the service history of customer equipment.
Project Coordination
Using a digital construction folder and Kanban board to track tasks across a project.
Integrations
- DATEV Online
- HubSpot
- Zapier
- UGL import
- IDS import
- KlarPris integration
- CSV import/export
- Excel import/export
- PDF export
FAQ
Does mobile field report work without internet access?
- Yes, the technician app includes an offline function, allowing staff to document tasks without a connection.
How is the software priced?
- Pricing is based on a per-user monthly fee, starting at 29€ for the Basic plan, with Professional (39€) and Enterprise (55€) tiers.
Can I use the software for project management as well as field service?
- Yes, the mfr Project module is designed for planning projects, tasks, and construction sites using Kanban boards and digital project folders.
Is it possible to integrate the tool with existing CRM or ERP systems?
- The software provides an open API and supports integrations with tools like HubSpot and Zapier, as well as industry-specific imports like UGL and IDS.
Source category: Operations
Source subcategory: Field Service Management
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