

MetaFleet is a job management platform designed for the mobile diesel and heavy equipment repair industry. It focuses on the workflows of emergency roadside and fleet repairs.
The software is designed for independent operators, mobile repair teams, and multi-location shops. It helps coordinate the process of capturing a customer request and turning it into an invoice through automated tools.
Key capabilities include call transcription and technician assignment based on skill and location. It also includes a diagnosis assistant that may help technicians identify parts and repair steps based on job details and photos.
Buyers should confirm if the automation for invoicing and dispatch fits their operational preferences and verify the current status of its software integrations.
Matches technicians to jobs based on skills, location, and availability.
Records and transcribes calls between customers and service writers to identify action items.
Converts job notes, diagnoses, and voicemails into invoices to reduce manual data entry.
Uses customer complaints and photos to help identify issues and suggest parts and repair steps.
Provides field teams with access to jobs, route navigation, and photo capture, including offline support.
Combines call handling, scheduling, job tracking, and invoicing in a single platform.
Routing technicians to broken-down trucks based on location and skill set.
Converting field notes and repair data into invoices to support payment processing.
Using the diagnosis assistant to identify necessary parts and steps for heavy equipment repairs.
Transcribing customer calls to capture job details without relying on manual note-taking.
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
MetaFleet supports job tracking, dispatching technicians based on skill and location, and generating invoices from call transcriptions and field notes.
It is built for independent operators, mobile repair teams, and multi-location shops that specialize in diesel and heavy equipment repair.
Yes, it includes a Smart Diagnosis and Repair Assistant that suggests parts and repair steps using customer complaints and photos.
The mobile app for technicians is designed to support accessing jobs and capturing photos even when offline.
Source category: Operations
Source subcategory: Field Service Management
MetaFleet is an AI-first job management platform for mobile diesel repair shops that supports dispatch, call transcription, and invoicing. It is designed for independent and multi-location repair operators to help manage the workflow from initial call to payment.