kounta Review: Point of Sale System for Hospitality and Retail
kounta helps hospitality and retail owners manage multi-channel orders and payments. It is designed for businesses in Australia and New Zealand that need to sync delivery apps with their in-house operations.
At a glance
- Category
- Operations
- Best for
- Small to medium cafes and restaurants, Retail store owners, Multi-venue hospitality groups, Businesses in Australia and New Zealand
- Pricing
- kounta offers flexible monthly plans and a free trial. Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
- Key use cases
- Managing Delivery and Takeaway, Hospitality Floor Management, Retail Stock Control, Financial Reconciliation
- Integrations
- Xero, MYOB, QuickBooks, Deliveroo, Uber Eats
- Official website
- kounta.com
kounta, now part of the Lightspeed family, is a point of sale (POS) system designed for various venues, ranging from small espresso bars to multi-venue restaurants. It supports order intake through counter service, floor staff, and QR menus, as well as integrations with third-party delivery services.
The platform is designed for hospitality sectors—such as cafes, pubs, and hotels—and retail sectors, including apparel, electronics, and liquor stores. Beyond the front-of-house, it includes tools for managing stock levels, tracking cost of goods sold (COGs), and tracking wastage.
Buyers should note that the software provides real time sales data through its Insights app, though some advanced analytics may require a plan upgrade. It also offers an option to purchase tailored hardware bundles or use an existing setup.
Key Features
Supports order entry via counter POS, floor staff, and integrated QR menus.
Syncs orders from platforms like Uber Eats, Deliveroo, and DoorDash into the POS workflow.
Includes stock tracking, recipe costing tools for COGs, and automated par ordering.
Supports Apple Pay, Google Pay, bill splitting, and EFTPOS integration.
Provides a live app for viewing real time sales and reporting.
Includes an AI Showroom designed to support marketing efforts.
Use Cases
Integrating third-party delivery apps to help centralize order flow.
Using floor staff devices or QR menus to send orders to the kitchen.
Tracking inventory levels across apparel, electronics, or specialty retail stores.
Connecting POS data to accounting software to support the reconciliation process.
Best For
Integrations
Pricing
kounta offers flexible monthly plans and a free trial. Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
FAQ
Yes, kounta is now a part of the Lightspeed family and the product is referred to as Lightspeed POS.
It is designed for hospitality venues like cafes, pubs, and restaurants, as well as retail sectors such as apparel, electronics, and liquor stores.
Yes, it supports integrations with Xero, MYOB, and QuickBooks at no additional cost.
Yes, the platform offers a free trial option for new users.
Source category: Operations
Source subcategory: Payment Processing
