AI TOOL PROFILE
kounta Review: Point of Sale System for Hospitality and Retail
- Operations
- Payment Processing
- Small to medium cafes and restaurants
- Retail store owners
- Multi-venue hospitality groups
- Businesses in Australia and New Zealand
Pricing
kounta offers flexible monthly plans and a free trial. Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
At a glance
- Best for
- Small to medium cafes and restaurants, Retail store owners, Multi-venue hospitality groups, Businesses in Australia and New Zealand
- Key use cases
- Managing Delivery and Takeaway, Hospitality Floor Management, Retail Stock Control, Financial Reconciliation
- Integrations
- Xero, MYOB, QuickBooks, Deliveroo, Uber Eats
- Official website
- Visit kounta official website
How AI is used
kounta, now part of the Lightspeed family, is a point of sale (POS) system designed for various venues, ranging from small espresso bars to multi-venue restaurants. It supports order intake through counter service, floor staff, and QR menus, as well as integrations with third-party delivery services.
The platform is designed for hospitality sectors—such as cafes, pubs, and hotels—and retail sectors, including apparel, electronics, and liquor stores. Beyond the front-of-house, it includes tools for managing stock levels, tracking cost of goods sold (COGs), and tracking wastage.
Buyers should note that the software provides real time sales data through its Insights app, though some advanced analytics may require a plan upgrade. It also offers an option to purchase tailored hardware bundles or use an existing setup.
Key Features
Multi-Channel Ordering
Supports order entry via counter POS, floor staff, and integrated QR menus.
Delivery Integration
Syncs orders from platforms like Uber Eats, Deliveroo, and DoorDash into the POS workflow.
Inventory Management
Includes stock tracking, recipe costing tools for COGs, and automated par ordering.
Payment Processing
Supports Apple Pay, Google Pay, bill splitting, and EFTPOS integration.
Real time Insights
Provides a live app for viewing real time sales and reporting.
Advanced Marketing AI
Includes an AI Showroom designed to support marketing efforts.
Use Cases
Managing Delivery and Takeaway
Integrating third-party delivery apps to help centralize order flow.
Hospitality Floor Management
Using floor staff devices or QR menus to send orders to the kitchen.
Retail Stock Control
Tracking inventory levels across apparel, electronics, or specialty retail stores.
Financial Reconciliation
Connecting POS data to accounting software to support the reconciliation process.
Integrations
- Xero
- MYOB
- QuickBooks
- Deliveroo
- Uber Eats
- DoorDash
- me&u
- Mr Yum
- Liven
- Marsello
- Loke
- Deputy
- Tanda
FAQ
Is kounta the same as Lightspeed?
- Yes, kounta is now a part of the Lightspeed family and the product is referred to as Lightspeed POS.
What types of businesses can use kounta?
- It is designed for hospitality venues like cafes, pubs, and restaurants, as well as retail sectors such as apparel, electronics, and liquor stores.
Does kounta integrate with accounting software?
- Yes, it supports integrations with Xero, MYOB, and QuickBooks at no additional cost.
Is there a trial available for kounta?
- Yes, the platform offers a free trial option for new users.
Source category: Operations
Source subcategory: Payment Processing
More tools in Operations
Other published listings in the Operations category.
More tools in the Payment Processing software type
Related listings that share the same software type for comparison and shortlisting.
