FieldServicePro: Field Service Management Software
FieldServicePro helps service business owners manage technicians and billing from one platform. It is designed for growing teams that need integrated scheduling and client communication tools.
At a glance
- Category
- Browse Operations tools
- Best for
- Home service businesses, Growing service teams, Field service operators, Service business owners
- Pricing
- Plans start at $199/month for the Starter Plan (600 visits) and $299/month for the Growth Plan (1,000 visits). A 15-day free trial is available.
- Key use cases
- Field Technician Dispatching, Recurring Service Billing, Lead Capture and Conversion, Digital Documentation
- Integrations
- EQUP Connect
- Official website
- Visit FieldServicePro official website
FieldServicePro is a management platform designed for service-based businesses to handle the job lifecycle, from initial lead to final payment. It combines operational tools like dispatching and scheduling with a suite of marketing and sales features.
Key Features
Job Management
Supports scheduling, dispatching, and the creation of job forms and inspection reports.
Billing Automation
Includes tools for automated invoicing, recurring billing, and online payment processing.
Marketing Suite
Provides email, SMS, and WhatsApp marketing tools, a social media scheduler, and a landing page builder.
Sales Tools
Features a custom CRM, sales pipelines, and agreements with e-sign capabilities.
AI Capabilities
Includes AI-supported tools for estimates, online booking, appointment scheduling, and chatbots.
Team Management
Supports assigning roles, controlling user permissions, and monitoring team performance.
Use Cases
Field Technician Dispatching
Planning and assigning service visits to technicians based on availability and skill set.
Recurring Service Billing
Setting up automated billing cycles for subscription-based services or regular maintenance contracts.
Lead Capture and Conversion
Using online booking widgets and AI chatbots to collect lead information and schedule appointments.
Digital Documentation
Using e-sign agreements and mobile job forms to document work and obtain client approvals on-site.
Best For
- Home service businesses
- Growing service teams
- Field service operators
- Service business owners
Integrations
- EQUP Connect
Pricing
Plans start at $199/month for the Starter Plan (600 visits) and $299/month for the Growth Plan (1,000 visits). A 15-day free trial is available.
FAQ
How does FieldServicePro charge for users?
- FieldServicePro uses a flat-rate pricing model that includes unlimited users, so costs do not increase as more technicians or staff are added.
What is the difference between the Starter and Growth plans?
- The primary difference is capacity: the Starter Plan allows 600 service visits and 10,000 marketing emails per month, while the Growth Plan allows 1,000 visits and 25,000 emails.
Is there a trial period for FieldServicePro?
- Yes, the software offers a 15-day free trial to test features such as job creation and the mobile app.
Source category: Operations
Source subcategory: Field Service Management
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Categories
Software Type
How AI is used
FieldServicePro provides field service management for home service businesses, supporting job scheduling, billing, and marketing. It includes AI tools for chatbots and booking; buyers should confirm if the visit limits of the Starter plan fit their operational volume.
Pros & Cons
Pros
- Flat-rate pricing includes unlimited users
- Combines CRM, marketing, and operations in one tool
- Includes dedicated 1-on-1 onboarding support hours with monthly plans
- Mobile apps available for Android and iOS
Cons
- Starter plan has a lower limit on monthly service visits compared to the Growth plan
- Marketing email volumes are capped based on the selected plan
