FieldServicePro: Field Service Management Software

Key Features

• Job Management

  Supports scheduling, dispatching, and the creation of job forms and inspection reports.

• Billing Automation

  Includes tools for automated invoicing, recurring billing, and online payment processing.

• Marketing Suite

  Provides email, SMS, and WhatsApp marketing tools, a social media scheduler, and a landing page builder.

• Sales Tools

  Features a custom CRM, sales pipelines, and agreements with e-sign capabilities.

• AI Capabilities

  Includes AI-supported tools for estimates, online booking, appointment scheduling, and chatbots.

• Team Management

  Supports assigning roles, controlling user permissions, and monitoring team performance.

Use Cases

• Field Technician Dispatching

  Planning and assigning service visits to technicians based on availability and skill set.

• Recurring Service Billing

  Setting up automated billing cycles for subscription-based services or regular maintenance contracts.

• Lead Capture and Conversion

  Using online booking widgets and AI chatbots to collect lead information and schedule appointments.

• Digital Documentation

  Using e-sign agreements and mobile job forms to document work and obtain client approvals on-site.

Integrations

• EQUP Connect

FAQ

How does FieldServicePro charge for users?

FieldServicePro uses a flat-rate pricing model that includes unlimited users, so costs do not increase as more technicians or staff are added.

What is the difference between the Starter and Growth plans?

The primary difference is capacity: the Starter Plan allows 600 service visits and 10,000 marketing emails per month, while the Growth Plan allows 1,000 visits and 25,000 emails.

Is there a trial period for FieldServicePro?

Yes, the software offers a 15-day free trial to test features such as job creation and the mobile app.