Fieldified Review: Field Service Management Software
Fieldified helps home service business owners coordinate field teams and manage client billing. It may be useful for teams that need to combine dispatching with automated client communication.
At a glance
- Category
- Browse Operations tools
- Best for
- Home service businesses, Small to mid-market contractors, Field-based service teams, HVAC and plumbing companies, Landscaping and cleaning services
- Pricing
- Pricing starts at $49/month for the Basic plan (up to 5 users). Standard is $119/month (10 users) and Premium is $199/month (15 users), with additional users priced at $10-12 each.
- Key use cases
- Bid Preparation, Recurring Maintenance Management, Field Coordination, Payment Collection
- Integrations
- Mailchimp, QuickBooks Online, Zapier
- Official website
- Visit Fieldified official website
Fieldified is a field service management tool designed for contractors in trades such as plumbing, HVAC, electrical, and landscaping. It centralizes operational tasks, from capturing initial leads and sending quotes to dispatching technicians and collecting payments.
The software is built for teams that operate in the field and supports mobile access for technicians to update job statuses and capture signatures. It includes automation tools, such as an AI Receptionist, to handle call answering and appointment booking.
Buyers should consider the different plan tiers, as specific features like job costing, advanced quote customization, and two-way SMS are available in the Standard and Premium levels. Buyers should confirm if the provided onboarding and data import options align with their business scale.
Key Features
Scheduling and Dispatching
Supports scheduling and route optimization to assign technicians based on location and skills.
AI Receptionist
A tool designed for 24/7 call answering and automated job booking.
Quoting and Invoicing
Includes customizable templates for quotes and invoices with automated follow-up reminders.
Client Portal
A self-service hub where customers can approve quotes, check appointment details, and pay invoices.
Job Tracking
Allows teams to track job details, upload photos, and use custom checklists for proof of work.
Time and GPS Tracking
Supports clocking in and out of jobs with GPS location tracking to monitor team activity.
Use Cases
Bid Preparation
Creating itemized quotes for installations or repairs and collecting electronic signatures from clients.
Recurring Maintenance Management
Scheduling and billing for weekly or seasonal contracts, such as lawn mowing or HVAC services.
Field Coordination
Assigning qualified technicians to a service call and sending 'on my way' texts to the customer.
Payment Collection
Sending professional invoices and accepting credit card or ACH payments online.
Best For
- Home service businesses
- Small to mid-market contractors
- Field-based service teams
- HVAC and plumbing companies
- Landscaping and cleaning services
Integrations
- Mailchimp
- QuickBooks Online
- Zapier
Pricing
Pricing starts at $49/month for the Basic plan (up to 5 users). Standard is $119/month (10 users) and Premium is $199/month (15 users), with additional users priced at $10-12 each.
FAQ
Who is Fieldified designed for?
- It is designed for home service businesses and contractors, including those in plumbing, HVAC, electrical, cleaning, and landscaping.
Does Fieldified offer a free trial?
- Yes, Fieldified provides an unlimited free trial that does not require a credit card to start, though some usage limits may apply.
Can field technicians use the software on the go?
- Yes, Fieldified provides mobile apps for iOS and Android so technicians can view tasks and update job status from the field.
How does the AI Receptionist work?
- The AI Receptionist is designed to answer calls, assist customers, and book jobs 24/7.
Source category: Operations
Source subcategory: Field Service Management
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Categories
Software Type
How AI is used
Fieldified is field service management software for contractors and home service businesses. It supports workflows for scheduling, quoting, and invoicing, and includes an AI Receptionist for 24/7 booking. Advanced features like job costing and SMS are available in higher-priced plans.
Pros & Cons
Pros
- Consolidates lead capture, scheduling, and payments
- Includes an AI Receptionist for after-hours booking
- Offers a client portal for self-service approvals and payments
- Supports mobile access via iOS and Android apps
- Flexible pricing tiers based on user count
Cons
- Basic plan does not include job costing or two-way SMS
- API access is limited to the Premium plan
- Unlimited free trial is subject to usage limits
