Etaprise: AI-Powered Field Service Management
Etaprise helps field-based businesses manage operations from booking to billing. It is designed for teams that may need AI-driven scheduling or AR support for technicians in the field.
At a glance
- Category
- Operations
- Best for
- Residential service contractors, Enterprise field service organizations, Industrial maintenance teams, Telecommunications service providers
- Pricing
- Plans are based on the number of users, ranging from 1 to 100+ users, billed monthly or annually. A 7-day free trial is available. Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
- Key use cases
- Residential Service Coordination, Industrial Infrastructure Maintenance, Remote Technical Support, Lead Management
- Integrations
- QuickBooks Online, Xero
- Official website
- etaprise.com
Etaprise is a field service management tool designed for the operational needs of both enterprise service providers and residential contractors. It centralizes business functions such as work order management, invoicing, and inventory tracking within a single platform.
The software supports businesses in sectors including HVAC, plumbing, electrical services, and industrial manufacturing. It includes tools for managing technician licenses, certifications, and fleet details to help with compliance and resource tracking.
Beyond standard management, the platform provides AI for tasks such as automated dispatching and lead engagement. It also offers augmented reality (AR) capabilities to allow remote experts to provide visual guidance to technicians on-site.
Buyers should verify which features are included in the different pricing tiers, as some capabilities like fleet management or dynamic form building are listed as add-ons.
Key Features
Uses algorithms to support technician assignments and prioritize urgent tasks.
Supports visual guidance for field workers using augmented reality in real time.
Allows technicians to search and retrieve information from uploaded documents using a chat interface.
Provides a unified view of customer interactions and data for technicians and agents.
Supports hands-free task management for technicians while in the field.
Includes a visual board for managing job assignments and tracking work order status.
Use Cases
Supporting HVAC, plumbing, and electrical contractors with appointment booking, invoicing, and dispatching.
Managing work orders for power transmission, distribution networks, and industrial manufacturing assets.
Using AR tools to connect on-site technicians with remote experts for complex repairs.
Using AI to help automate initial customer outreach and engage potential leads.
Best For
Integrations
Pricing
Plans are based on the number of users, ranging from 1 to 100+ users, billed monthly or annually. A 7-day free trial is available. Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
FAQ
Yes, Etaprise provides a free 7-day trial for new users.
It is designed for residential services like HVAC and plumbing, as well as enterprise sectors such as oil and gas, telecommunications, and construction.
Plans are based on user count, ranging from a single user to over 100 users, with monthly and annual billing options.
Source category: Operations
Source subcategory: Field Service Management
