Dynamics Mobile: Mobile Apps for Field Operations
Dynamics Mobile helps enterprises manage field operations and warehouse mobility. It is designed for organizations using Microsoft Dynamics 365 that need to synchronize field data with their ERP in real time.
At a glance
- Category
- Operations
- Best for
- Enterprises using Microsoft Dynamics 365, Field service businesses, Distribution and wholesale companies, Warehouse operations managers
- Pricing
- Pricing is per named user per month. Mobile Sales Agents are $49/mo, Warehouse Agents and Supervisors are $59/mo, and Vehicle Tracking is $20/mo. Implementation is scoped separately.
- Key use cases
- Van Sales and Distribution, Warehouse Mobility, Field Service Execution, Fleet and Route Management
- Integrations
- Microsoft Dynamics 365 Business Central, Microsoft Dynamics 365 Finance & Operations, REST API
- Official website
- dynamicsmobile.com
Dynamics Mobile is a mobile platform designed to extend Microsoft Dynamics 365 Business Central and Finance & Operations. It provides role-based apps for field sales, service technicians, and warehouse operators, allowing them to capture data and execute tasks without a constant internet connection.
The software supports various hardware, including Android devices, iPhones, and Windows tablets. It handles tasks such as order capture, delivery tracking, and inventory management, and includes a supervisor portal for tracking and analytics.
Buyers should confirm that while the software provides native connectors for Microsoft Dynamics 365, other ERP integrations are supported via a REST API and may require a separate implementation partner for configuration.
Implementation costs are scoped separately from the monthly subscription and vary based on the complexity of the rollout and customization needs.
Key Features
Supports field worker functionality without an internet connection, syncing data automatically once connectivity is restored.
Bi-directional sync with Business Central and Finance & Operations for updates on customers, items, pricing, and inventory.
Supports sending invoices, receipts, and delivery notes via Email, WhatsApp, Viber, or SMS upon closing a visit or job.
Supports route planning based on vehicle capacity and time windows, with a map for supervisors to monitor rep movements.
Integrated scanning capabilities for warehouse and field operations to support inventory management.
AI agents analyze field data to help detect anomalies and reconcile data gaps between mobile devices and the ERP.
Use Cases
Supporting field reps in capturing orders, managing deliveries, and issuing electronic receipts in the field.
Managing inventory and goods receiving using barcode scanning and ERP-integrated workflows.
Executing service tasks and tracking inventory with GPS geofencing to monitor site arrivals.
Planning recurring visits and monitoring vehicle tracking via GPS and IoT sensors.
Best For
Integrations
Pricing
Pricing is per named user per month. Mobile Sales Agents are $49/mo, Warehouse Agents and Supervisors are $59/mo, and Vehicle Tracking is $20/mo. Implementation is scoped separately.
FAQ
It has native bi-directional connectors for Microsoft Dynamics 365 Business Central and Finance & Operations. Other ERPs can be connected via an open REST API.
Yes, Dynamics Mobile uses an offline-first architecture, meaning field teams can work without connectivity and data syncs when a connection is available.
Pricing is per named user per month. For example, Mobile Sales Agents are $49/mo and Warehouse Agents are $59/mo. Implementation costs are handled separately by a partner.
Source category: Operations
Source subcategory: Field Service Management
