AI TOOL PROFILE
Dynamics Mobile: Mobile Apps for Field Operations
- Operations
- Field Service Management
- Enterprises using Microsoft Dynamics 365
- Field service businesses
- Distribution and wholesale companies
- Warehouse operations managers
Pricing
Pricing is per named user per month. Mobile Sales Agents are $49/mo, Warehouse Agents and Supervisors are $59/mo, and Vehicle Tracking is $20/mo. Implementation is scoped separately.
At a glance
- Best for
- Enterprises using Microsoft Dynamics 365, Field service businesses, Distribution and wholesale companies, Warehouse operations managers
- Key use cases
- Van Sales and Distribution, Warehouse Mobility, Field Service Execution, Fleet and Route Management
- Integrations
- Microsoft Dynamics 365 Business Central, Microsoft Dynamics 365 Finance & Operations, REST API
- Official website
- Visit dynamics mobile official website
How AI is used
Dynamics Mobile is a mobile platform designed to extend Microsoft Dynamics 365 Business Central and Finance & Operations. It provides role-based apps for field sales, service technicians, and warehouse operators, allowing them to capture data and execute tasks without a constant internet connection.
The software supports various hardware, including Android devices, iPhones, and Windows tablets. It handles tasks such as order capture, delivery tracking, and inventory management, and includes a supervisor portal for tracking and analytics.
Buyers should confirm that while the software provides native connectors for Microsoft Dynamics 365, other ERP integrations are supported via a REST API and may require a separate implementation partner for configuration.
Implementation costs are scoped separately from the monthly subscription and vary based on the complexity of the rollout and customization needs.
Key Features
Offline-First Apps
Supports field worker functionality without an internet connection, syncing data automatically once connectivity is restored.
Native Dynamics 365 Integration
Bi-directional sync with Business Central and Finance & Operations for updates on customers, items, pricing, and inventory.
Electronic Document Delivery
Supports sending invoices, receipts, and delivery notes via Email, WhatsApp, Viber, or SMS upon closing a visit or job.
Route Optimization & Live Map
Supports route planning based on vehicle capacity and time windows, with a map for supervisors to monitor rep movements.
Barcode Scanning
Integrated scanning capabilities for warehouse and field operations to support inventory management.
AI Operational Insights
AI agents analyze field data to help detect anomalies and reconcile data gaps between mobile devices and the ERP.
Use Cases
Van Sales and Distribution
Supporting field reps in capturing orders, managing deliveries, and issuing electronic receipts in the field.
Warehouse Mobility
Managing inventory and goods receiving using barcode scanning and ERP-integrated workflows.
Field Service Execution
Executing service tasks and tracking inventory with GPS geofencing to monitor site arrivals.
Fleet and Route Management
Planning recurring visits and monitoring vehicle tracking via GPS and IoT sensors.
Integrations
- Microsoft Dynamics 365 Business Central
- Microsoft Dynamics 365 Finance & Operations
- REST API
FAQ
Which ERPs does Dynamics Mobile integrate with?
- It has native bi-directional connectors for Microsoft Dynamics 365 Business Central and Finance & Operations. Other ERPs can be connected via an open REST API.
Does the software work without an internet connection?
- Yes, Dynamics Mobile uses an offline-first architecture, meaning field teams can work without connectivity and data syncs when a connection is available.
How is the pricing structured?
- Pricing is per named user per month. For example, Mobile Sales Agents are $49/mo and Warehouse Agents are $59/mo. Implementation costs are handled separately by a partner.
Source category: Operations
Source subcategory: Field Service Management
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