Invoca (formerly DialogTech) Call Tracking and Revenue Execution
Invoca helps marketing, sales, and contact center teams manage call data and buyer insights. It is designed for enterprise organizations that need to attribute phone leads to specific marketing campaigns.
At a glance
- Category
- Marketing
- Best for
- Enterprise companies, Marketing agencies, Mid-market companies, Sales teams, Contact center managers
- Pricing
- Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
- Key use cases
- Marketing Attribution, Contact Center Coaching, Buyer Insight Extraction, Lost Sales Recovery
- Integrations
- Google, Social advertising platforms, API, Webhooks
- Official website
- dialogtech.com
Invoca (formerly DialogTech) is a revenue execution platform focusing on call tracking and interaction management. It is designed for larger organizations, including marketing agencies and enterprise sales teams, to analyze how phone conversations contribute to revenue.
The software provides tools for recording and transcribing calls, as well as AI agents for voice and SMS. It helps teams extract buyer insights and manage the quality of contact center interactions through a centralized platform.
Buyers should note that this tool is positioned for mid-market and enterprise-level needs. Those with smaller operations should confirm if the platform's features match their reporting requirements.
Key Features
Automated agents designed to handle voice and text interactions.
A tool for extracting buyer insights from conversation data.
AI-powered quality management for monitoring and evaluating interactions.
Software to attribute phone calls to specific marketing budgets and campaigns.
Interactive voice response systems designed to manage caller experiences.
Tools to record calls and convert them into text for review.
Use Cases
Tracking which advertising campaigns drive phone calls to help optimize ad spend.
Using recordings and quality management tools to support agent performance.
Analyzing conversation data to identify common customer needs or pain points.
Identifying and analyzing missed opportunities to recover potential revenue.
Best For
Integrations
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
FAQ
DialogTech has transitioned and is now known as Invoca.
The platform is designed for marketing agencies, sales teams, and contact centers within mid-market and enterprise companies.
It can help marketing teams track call attribution to optimize ad spend and extract buyer insights from conversations.
Source category: Marketing
Source subcategory: Lead Generation
