AI TOOL PROFILE
Device42: IT Asset Discovery and Dependency Mapping
- Software Development
- IT Asset Management
- Mid-market companies
- Enterprise IT operations teams
- Organizations managing hybrid cloud environments
- IT managers handling large-scale migrations
Pricing
Device42 uses an annual subscription model based on the number of devices. A free trial is available.
At a glance
- Best for
- Mid-market companies, Enterprise IT operations teams, Organizations managing hybrid cloud environments, IT managers handling large-scale migrations
- Key use cases
- Cloud Migration Planning, Compliance and Audit Preparation, Incident Response Support, Data Center Management
- Integrations
- ServiceNow, Jira, Zendesk, Freshservice, Ansible
- Official website
- Visit device42 device42 official website

How AI is used
Device42 is a hybrid IT discovery and management platform designed to provide visibility into a company's infrastructure. It supports the automated discovery of physical and virtual assets, mapping how they connect and depend on one another across data centers and cloud environments such as AWS and Azure.
The software is designed for IT operations managers and department leads who need a centralized source of truth for their environment. It supports various tasks, including SSL certificate management, IP address management, and software license tracking.
Beyond inventory, the tool includes AI-powered features like InsightsAI, which is designed to help users query their data using natural language. The platform supports integrations with common ITSM tools to help teams identify impacted assets during incidents.
Buyers should confirm if their specific mix of legacy and modern hardware is supported by the agentless discovery protocols and review the annual subscription model based on device counts.
Key Features
Agentless Discovery
Identifies and inventories physical, virtual, and cloud assets without requiring software installation on every device.
Application Dependency Mapping
Visualizes the relationships and connections between different IT assets and business functions.
Hybrid Cloud Discovery
Supports resource discovery and inventory for AWS and Azure cloud assets alongside on-premise infrastructure.
Software License Management
Discovers installed software and compares the count to purchased licenses to help manage costs.
IP Address Management (IPAM)
Provides a centralized view for managing and monitoring IP address allocations across the network.
InsightsAI
An AI tool designed to convert natural language questions into SQL queries to retrieve data from the platform.
Use Cases
Cloud Migration Planning
Using dependency mapping to identify application affinities and group workloads before moving to the cloud.
Compliance and Audit Preparation
Maintaining an up-to-date asset inventory to support regulatory mandates and audit reporting.
Incident Response Support
Integrating discovery data with ITSM tools to help identify assets affected during a service outage.
Data Center Management
Tracking rack layouts, cable management, and power consumption to manage physical data center space.
Integrations
- ServiceNow
- Jira
- Zendesk
- Freshservice
- Ansible
- Puppet
- Chef
- Splunk
- PowerBI
- Microsoft SCCM
FAQ
What is the difference between agentless and agent-based discovery in Device42?
- Agentless discovery uses existing network protocols and APIs to retrieve data without installing software, while agent-based discovery uses small background applications for deeper data collection on specific devices.
Does Device42 support cloud environments?
- Yes, it provides native discovery and inventory capabilities for AWS and Azure cloud assets.
How is Device42 priced?
- The software is offered as an annual subscription, with costs based on the number of devices being managed.
Source category: Software Development
Source subcategory: IT Asset Management
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