Cigo Tracker is a cloud-based delivery management system designed for last-mile logistics. It uses AI-driven routing to help businesses plan multi-stop deliveries while providing live status updates to recipients.
The software is designed for businesses that manage their own fleets or provide third-party logistics (3PL), including those delivering bulky items, temperature-sensitive goods, or time-critical medical supplies.
Beyond routing, the tool includes customer engagement features such as two-way SMS and automated review requests to help businesses collect feedback after a job is completed. It also includes a payment collection feature called Cigo Pay.
Buyers should confirm if the ERP and CRM integrations align with their existing tech stack and verify the specific capabilities of the driver application.
Uses algorithms to plan multi-stop routes based on traffic, delivery priorities, and vehicle capacity.
Provides recipients with status updates in real time and an interactive map view of their delivery.
Supports two-way SMS communication and automated email notifications to keep customers informed.
Includes tools for fleet oversight, vehicle load management, and automated driver break scheduling.
Supports collecting payments from customers upon delivery.
Triggers review requests via SMS or email after a driver marks a job as completed.
Organizing daily delivery sequences for drivers to support delivery completion.
Managing deliveries for multiple merchants with customizable branding for the customer tracking page.
Coordinating the delivery of furniture and appliances where scheduling and customer notifications are required.
Managing temperature-sensitive food and beverage routes or confidential medical deliveries.
Using automated triggers to request Google reviews after a successful delivery.
Cigo Tracker offers a 14-day free trial with no credit card required. Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
It uses AI and machine learning to analyze traffic, vehicle capacity, and delivery priorities to identify efficient multi-stop routes.
The software can automatically send review requests via SMS or email to customers after a driver marks a delivery as completed.
The software is designed to scale from small local delivery operations to larger logistics fleets.
Yes, a 14-day free trial is available that does not require a credit card to start.
Source category: Operations
Source subcategory: Field Service Management
Cigo Tracker is a delivery route planning and last-mile tracking tool designed for small businesses and 3PL providers. It supports AI-driven multi-stop routing and automated customer communication.