Bella FSM: Field Service Management Software
Bella FSM helps small to medium-sized field service businesses manage daily operations. It is designed for teams that need to coordinate technicians and handle billing from mobile devices.
At a glance
- Category
- Operations
- Best for
- Small business owners, Field service contractors, Operations managers, HVAC, plumbing, and electrical companies
- Pricing
- Pricing starts at $35 per month for one user. Additional users cost $10 per month each, and specific add-on features are available for $10 per month per module.
- Key use cases
- Field Appointment Scheduling, On-site Payment Collection, Digital Quote and Invoice Workflow, Customer History Tracking
- Integrations
- QuickBooks Online, QuickBooks Desktop, Stripe
- Official website
- bellafsm.com
Bella FSM is a cloud-based platform designed for field service contractors to manage the lifecycle of a job, from the initial estimate to the final payment. It provides a centralized dashboard for scheduling and dispatching, accessible via a web browser or a mobile app.
The software is designed for service-based businesses such as HVAC, plumbing, electrical, and cleaning companies. It helps these teams organize their workforce and maintain customer records without requiring specialized hardware, as it works on computers, tablets, and smartphones with internet access.
Users can track work orders, manage inventory, and process payments in the field. The system includes CRM tools and reporting to help managers monitor job costs and employee performance.
Buyers should confirm that certain functionalities, such as the customer portal and eSignatures, are available as paid add-on modules rather than being included in the base price.
Key Features
Features a drag-and-drop calendar to assign jobs and organize technician routes.
Supports tracking the job process from the initial quote and work order through to invoicing.
Allows field technicians to access customer data, update job statuses, and capture signatures on-site.
Supports creating invoices and processing credit card payments through Stripe integration.
Stores customer contact information, service history, and equipment details.
Supports tracking of parts and materials used on jobs.
Use Cases
Organizing daily technician visits using a visual calendar.
Using a mobile device to collect credit card payments after a job is completed.
Converting estimates into work orders and then into final invoices.
Maintaining a log of previous services and equipment serial numbers for clients.
Best For
Integrations
Pricing
Pricing starts at $35 per month for one user. Additional users cost $10 per month each, and specific add-on features are available for $10 per month per module.
FAQ
It is designed for field service companies of all sizes, specifically those in trades like HVAC, plumbing, electrical, and cleaning.
No, it is a cloud-based solution that works on any computer, tablet, or smartphone with an internet connection.
It starts at $35 per month for the first user, with a $10 monthly fee for each additional user and $10 per month for specific add-on features.
Yes, through the Stripe integration, technicians can collect credit card payments via the mobile app without needing a separate card reader.
Source category: Operations
Source subcategory: Field Service Management
