AI TOOL PROFILE
Arrivy: Field Service and Operations Management
- Operations
- Field Service Management
- Small businesses
- Mid-market companies
- Enterprise companies
- Operations managers
- Field service providers
Pricing
Paid plans start at $75/month for the Standard plan. A Premium plan is available for $150/month, and custom Enterprise plans are available upon request. A 14-day free trial is offered with no credit card required.
At a glance
- Best for
- Small businesses, Mid-market companies, Enterprise companies, Operations managers, Field service providers
- Key use cases
- Field Crew Coordination, Warehouse Dock Scheduling, Field Sales Operations, Customer Communication
- Integrations
- Hubspot, Salesforce, Xero, Square, CompanyCam
- Official website
- Visit Arrivy official website
How AI is used
Arrivy is an operations platform for businesses managing mobile workforces and warehouse logistics. It provides tools for scheduling, dispatching, and tracking field crews in real time, with a dedicated module for dock scheduling to manage carrier appointments.
The platform supports various service-based industries, including construction, HVAC, roofing, and logistics. It helps coordinators assign tasks and route crews while providing customers with visibility into technician arrivals.
Buyers should note that functionality varies by tier; for example, advanced routing and reporting tools are available in the Premium plan. Role-based access controls are available to manage internal team permissions.
Key Features
Scheduling and Dispatch
Tools to assign crews to jobs and manage dispatch with real time visibility into task progress.
GPS Tracking
Supports monitoring team locations and providing customers with live crew tracking.
Digital Forms
Customizable forms for collecting field data, signatures, and photos, including support for offline use.
Route Planning
Supports planning daily routes and optimizing stops for different service volumes.
Customer Portal
A self-service area where clients may book appointments and view their service history.
AI-Driven Suggestions
Uses AI to provide suggestions for filling calendar gaps and automating client messaging.
Use Cases
Field Crew Coordination
Scheduling and dispatching technicians for installation, repair, or maintenance visits.
Warehouse Dock Scheduling
Managing inbound and outbound carrier appointments to organize warehouse throughput.
Field Sales Operations
Managing sales representatives in the field and generating branded quotes on-site.
Customer Communication
Sending automated SMS and email notifications to keep clients updated on job status.
Integrations
- Hubspot
- Salesforce
- Xero
- Square
- CompanyCam
- Samsara
- Calendar
- Pipedrive
- Zoho
- Quickbase
FAQ
What does Arrivy do?
- Arrivy is an operations platform used to plan, dispatch, and track work across field teams and warehouses, supporting routing, digital forms, and customer communication.
Does Arrivy offer a free trial?
- Yes, Arrivy provides a 14-day free trial that does not require a credit card to start.
How does Arrivy handle data security?
- The platform uses data encryption in transit and at rest, along with role-based access controls and regular backups.
Can Arrivy be used in remote areas without internet?
- Yes, the platform includes offline forms that allow crews to collect data in remote areas and sync it once connectivity is restored.
Source category: Operations
Source subcategory: Field Service Management
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