Zipy: AI Session Replays, Error Tracking & Analytics
Zipy helps product and engineering teams identify and debug user-facing issues. It is designed for teams that need to visualize user journeys and monitor API performance to support a reduction in time to resolution.
At a glance
- Category
- Customer Support
- Best for
- Frontend Developers, Product Managers, QA Teams, Customer Support Leads, Engineering Leaders
- Pricing
- Zipy offers a free plan with 1,000 sessions per month. Paid Growth plans start at $25/month, and custom pricing is available for Enterprise needs.
- Key use cases
- Debugging real-user issues, Monitoring product launches, Optimizing API performance, Improving UX design
- Integrations
- Sentry, Segment, Rollbar, Raygun, Slack
- Official website
- www.zipy.ai/
Zipy is a platform for developers, product managers, and QA teams to monitor the frontend and network layers of their applications. It combines session replay with error tracking, allowing teams to see user activity when a bug occurs.
The software supports web and mobile apps, including frameworks such as React, Angular, and Vue, and provides mobile SDKs for iOS, Android, Flutter, and React Native. It is designed to help teams transition from reactive bug fixing to proactive problem identification.
Key capabilities include AI-driven session summaries and automated error analysis, which may help teams prioritize critical issues without watching every recorded session. The platform also includes performance monitoring tools to help identify API bottlenecks and latency issues.
Buyers should confirm their data retention needs and session volume, as these factors impact plan selection. Users should also verify that the provided mobile SDKs align with their specific tech stack.
Key Features
Captures user interactions via DOM replay for web, mobile, and PWA to visualize the user journey.
Tracks JavaScript and API errors, including console logs and stack traces.
An AI agent that monitors sessions and errors to highlight problems and suggest priorities.
Generates concise summaries of user sessions to identify friction points and key actions.
Monitors API response times and error rates to help identify page performance bottlenecks.
Provides steps to reproduce identified issues for engineering and QA teams.
Visualizes user interaction and correlations for usage insights.
Use Cases
Using session replays and error logs to help identify the root cause of bugs reported by customers.
Measuring feature adoption and identifying user drop-off points after a new release.
Tracking 4xx and 5xx error rates and latency to identify slow endpoints.
Using heatmaps and rage-click data to identify usability friction points.
Best For
Integrations
Pricing
Zipy offers a free plan with 1,000 sessions per month. Paid Growth plans start at $25/month, and custom pricing is available for Enterprise needs.
FAQ
It is a DOM replay of user activity on a website or application, showing clicks and workflows in a video-like format rather than a standard screen recording.
Yes, Zipy provides SDKs for iOS, Android (Java & Kotlin), React Native, and Flutter.
The Free plan includes 1,000 sessions per month and 15 days of data retention, while the Growth plan starts at $25/month and includes one month of data retention along with features like heatmaps and API performance monitoring.
The Oopsie AI Agent monitors sessions and errors to identify critical issues, which may help teams prioritize fixes based on user impact.
Source category: Customer Support
Source subcategory: Session Replay
