AI TOOL PROFILE

VSee: HIPAA Compliant Telemedicine Platform

VSee helps medical practices and health systems manage virtual care workflows. It is designed for a range of users, from solo providers to enterprise-level health systems.

Pricing

VSee offers a free plan for solo providers, a Plus plan at $29 per month per provider, and a Premium plan at $49 per month per provider. Enterprise pricing requires a custom quote.

At a glance

Best for
Solo medical practitioners, Remote care teams up to 50 users, Large health systems, Hospitals, Medical practices
Key use cases
Conducting Virtual Consultations, Managing Patient Triage, Remote Physical Examinations, Supporting Clinical Documentation
Integrations
EHR, HIE, SSO, MFA
Visit vseevsee software interface screenshot

How AI is used

VSee is a telehealth platform designed to facilitate virtual care through video, phone, and chat. It provides no-code and low-code building blocks that allow healthcare providers to set up virtual waiting rooms, patient queuing, and scheduling.

The software supports various users, including solo practitioners, hospitals, and remote care teams. It includes capabilities for remote physical exams via plug-and-play medical devices and remote patient monitoring via Bluetooth and cellular devices.

Buyers can use AI features such as AI Doctor Notes, an AI Clinical Assistant, and AI Monitoring, which are designed to support documentation and early deterioration detection. The platform also includes tools for revenue cycle management, such as eligibility checks and claims submission, though these are restricted to specific paid tiers.

Buyers should confirm which features are included in their chosen plan, as functions like billing, claims submission, and multi-provider access are only available in the Premium and Enterprise tiers.

Key Features

  • Virtual Visits

    Supports synchronous and asynchronous communication via video, phone, and chat with no-download access for patients.

  • Patient Scheduling & Queuing

    Includes tools for self-scheduling, provider availability management, and a triage system to route patients based on priority.

  • Remote Patient Monitoring

    Supports Bluetooth and cellular medical devices to track patient data and set threshold alerts.

  • AI Clinical Tools

    Provides AI Doctor Notes for documentation, an AI Clinical Assistant, and AI monitoring for deterioration detection.

  • EHR Integration

    Supports integration with EHRs and HIEs to launch video calls and transfer clinical notes.

  • Revenue Cycle Management

    Supports automated insurance eligibility checks, co-pay collection, and claims submission on eligible plans.

Use Cases

  • Conducting Virtual Consultations

    Clinicians can conduct 1-1 or group video visits and chat sessions with patients.

  • Managing Patient Triage

    Using a queuing system to tag patients by urgency and route them to the appropriate provider.

  • Remote Physical Examinations

    Streaming data from plug-and-play medical devices like stethoscopes and otoscopes during a virtual visit.

  • Supporting Clinical Documentation

    Using AI Doctor Notes to help with the clinical documentation process.

Integrations

  • EHR
  • HIE
  • SSO
  • MFA

FAQ

Is VSee HIPAA-compliant?

Yes, VSee uses 256-bit AES encryption and signs a HIPAA Business Associate Agreement (BAA) for all plans except the Free VSee Messenger.

Can multiple providers use the same VSee account?

Yes, but this depends on the plan. Free and Plus plans are for solo providers, while Premium and Enterprise plans support multiple providers.

Does VSee handle medical billing and insurance?

Credit card payments for co-pays are available in Premium and Enterprise plans, while automated insurance eligibility and claims submission are available on the Enterprise plan.

Source category: Healthcare

Source subcategory: Telemedicine Platform

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