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Amwell: Digital Health and Telehealth Platform

Amwell helps health systems and payers deliver virtual care across in-person and automated channels. It is designed for organizations looking to integrate telehealth into their existing EHR workflows.

At a glance

Category
Healthcare
Best for
Health Systems, Health Plans, Healthcare Organizations, Government Health Entities
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
Key use cases
Virtual Primary Care Delivery, Behavioral Health Access, Patient Transition Monitoring, Nursing Workflow Support
Integrations
Epic EHR
Official website
amwell.com
Screenshot of amwell website

Amwell is a technology-based care platform designed for healthcare providers, payers, and health systems. It supports the delivery of services, including virtual primary care, behavioral health, and virtual nursing, through a single digital ecosystem.

The software is designed for healthcare organizations and government entities that manage patient access across multiple channels. It supports synchronous and asynchronous care, which may help organizations expand reach into rural or underserved areas.

Key functionality includes the ability to embed virtual visits within electronic health records and use automated care programs to track patient transitions. Buyers should confirm how the platform's automation tools align with their specific clinical workflows and patient monitoring needs.

Key Features

Virtual Primary Care

Supports longitudinal virtual care experiences for members, including integrated behavioral health.

Behavioral Health Services

Digital tools for delivering mental health assessments and counseling.

Automated Care Programs

Digital programs designed to monitor patient transitions and enhance engagement after emergency department visits.

Virtual Nursing

Technology designed to support nursing teams and modify existing clinical workflows.

Epic EHR Integration

Supports embedding the virtual visit platform directly within the Epic electronic health record system.

Specialty Consults

Supports virtual access to specialized medical consultations.

Use Cases

Virtual Primary Care Delivery

Using the platform to provide remote primary care visits to members in rural or underserved regions.

Behavioral Health Access

Extending mental health assessments to patients in emergency departments via telehealth.

Patient Transition Monitoring

Implementing automated care programs to track patients after hospital discharge to help reduce readmissions.

Nursing Workflow Support

Deploying virtual nursing tools to assist on-site nursing staff and manage patient care.

Best For

Health SystemsHealth PlansHealthcare OrganizationsGovernment Health Entities

Integrations

Epic EHR

Pricing

Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.

FAQ

Who is Amwell designed for?

Amwell is designed for healthcare organizations, including health systems, hospitals, health plans, and government entities.

Does Amwell integrate with EHR systems?

Yes, the evidence mentions integration with the Epic EHR to help providers incorporate the technology into their workflows.

What types of care can be delivered through the platform?

The platform supports Virtual Primary Care, Behavioral Health, Specialty Consults, and Virtual Nursing services.

How does Amwell handle patient transitions?

Amwell uses Automated Care Programs to help manage patient transitions and improve engagement after emergency department visits.

Source category: Healthcare

Source subcategory: Telemedicine Platform

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