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SmartTask: Project Management and CRM Software

SmartTask helps client delivery teams manage the transition from sales leads to project completion. It is designed for firms that want to consolidate CRM and project management in one workspace.

At a glance

Category
Productivity
Best for
Marketing firms, Consultancies, Creative agencies, High-tech teams, Architecture and interior design firms
Pricing
Pricing includes a Free Forever plan at $0. Paid tiers include Premium at $6 per user/month and Business at $11 per user/month, billed yearly. Enterprise pricing requires contacting sales.
Key use cases
Client Delivery Management, Workload Balancing, Project Financial Tracking, External Stakeholder Collaboration
Integrations
WhatsApp, Google Drive, Dropbox, Google Calendar, Outlook Calendar
Official website
smarttask.io
Screenshot of Smarttask website

SmartTask is a work management tool designed for teams that handle client-facing projects, such as marketing firms, consultancies, and design studios. It combines project management features with a built-in CRM and resource planning tools.

The platform supports the client lifecycle, from tracking leads and managing sales pipelines to executing tasks and monitoring budgets. It includes views such as Kanban boards, timelines, and portfolios to help managers track progress across multiple projects.

For teams focusing on project margins, the software includes time tracking and budgeting tools that support the definition of billable and cost rates. It also includes Resource AI, which is designed to help balance team workloads and plan capacity.

Buyers should confirm which pricing tier fits their needs, as reporting, time tracking, and budgeting features are available in the Business plan and above.

Key Features

Integrated Sales CRM

Tracks leads and deal pipelines, with the ability to convert won deals into projects.

Resource AI

AI-driven resource planning designed to help balance workloads and support profitability.

Time Tracking and Budgeting

Supports logging billable hours, setting cost rates, and monitoring project budgets.

Client Portal

Provides a dedicated space for clients to track project progress and collaborate.

Task Management

Includes subtasks, task dependencies, recurring tasks, and custom fields for workflow organization.

Multi-Project Views

Offers Timeline, Board, Calendar, and Portfolio views to visualize work.

Use Cases

Client Delivery Management

Managing the process from capturing a lead in the CRM to delivering the final project.

Workload Balancing

Using capacity planning and utilization reports to distribute tasks across the team.

Project Financial Tracking

Monitoring project spending against budgets using billable and cost rates.

External Stakeholder Collaboration

Sharing specific project updates and files with clients through a branded portal.

Best For

Marketing firmsConsultanciesCreative agenciesHigh-tech teamsArchitecture and interior design firmsService-based businesses

Integrations

WhatsAppGoogle DriveDropboxGoogle CalendarOutlook CalendarSlackZapierMake.comPabblyMeta Lead FormsJotformGoogle Sheets

Pricing

Pricing includes a Free Forever plan at $0. Paid tiers include Premium at $6 per user/month and Business at $11 per user/month, billed yearly. Enterprise pricing requires contacting sales.

FAQ

Who is SmartTask designed for?

It is designed for client delivery teams, including those in marketing, creative, engineering, and consultancy roles.

Does SmartTask have a free version?

Yes, there is a Free Forever plan that includes unlimited tasks, users, projects, and contacts.

Can I manage my sales pipeline in SmartTask?

Yes, the software includes a CRM with a deal pipeline and the ability to convert won deals into projects.

Which plan is required for time tracking?

Time tracking and budgeting features are available in the Business plan, which starts at $11 per user per month billed yearly.

Source category: Productivity

Source subcategory: Project Management

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