AI TOOL PROFILE
Smartling: Translation Management Platform
- Operations
- Translation Management
- Mid-market companies
- Enterprise companies
- Localization managers
- Marketing teams
- Product and development teams
Pricing
Pricing is usage-based, starting at $0.0075/word for Machine Translation, $0.06/word for AI Translation, $0.12/word for AI Human Translation, and $0.20/word for Human Translation.
At a glance
- Best for
- Mid-market companies, Enterprise companies, Localization managers, Marketing teams, Product and development teams
- Key use cases
- Website Localization, Software and App Interface Translation, Marketing Campaign Translation, Help Center and Documentation, Compliant Industry Content
- Integrations
- WordPress, Adobe Experience Manager, Contentful, Drupal, Sitecore
- Official website
- Visit Smartling official website
How AI is used
Smartling is a localization platform designed for translation at scale. It combines AI-powered translation—using over 20 LLMs and machine translation engines—with a network of over 4,000 professional human linguists to provide different levels of quality and speed.
The tool is designed for organizations, including those in healthcare, finance, eCommerce, and SaaS, where security and compliance are required. It supports various formats, such as software strings, mobile app content, legal documents, and multimedia files.
Buyers can use the platform to automate parts of the translation process, including content detection and publishing. It connects to existing tech stacks, which may reduce the need for manual file transfers between teams.
Before choosing Smartling, buyers should confirm whether their current volume aligns with the available pricing tiers and determine if they require basic document translation or customizable automation workflows.
Key Features
AI-Powered Translation
Uses a variety of LLMs and machine translation engines to generate translations.
Human Linguist Network
Provides access to over 4,000 professional translators for high-visibility or regulated content.
Platform Integrations
Connects to over 50 software platforms, including CMS, CRM, and code repositories.
Linguistic Quality Assurance (LQA)
Includes tools for quality scoring, glossary enforcement, and review workflows.
Translation Memory
Stores previously translated content to help maintain consistency.
Translation Analytics
Provides dashboards to track translation performance and localization spend.
Use Cases
Website Localization
Translating web pages and updating content as the site evolves.
Software and App Interface Translation
Translating product interfaces and UI strings.
Marketing Campaign Translation
Scaling marketing content across different regions while maintaining brand voice.
Help Center and Documentation
Translating FAQs and support articles to assist global customers.
Compliant Industry Content
Providing translations for healthcare and finance sectors that require specific compliance standards.
Integrations
- WordPress
- Adobe Experience Manager
- Contentful
- Drupal
- Sitecore
- Salesforce
- Zendesk
- HubSpot
- Marketo
- GitHub
- Bitbucket
- Google Drive
- Figma
- Shopify
- Webflow
- Zapier
FAQ
How does Smartling's pricing work?
- Smartling uses a usage-based model based on word count: Machine Translation ($0.0075/word), AI Translation ($0.06/word), AI Human Translation ($0.12/word), and Human Translation ($0.20/word).
What is the difference between the Core and Enterprise plans?
- The Core plan is designed for individuals or small teams with basic workflow and 180-day translation memory. The Enterprise plan includes customizable workflows, unlimited translation memory storage, and advanced reporting.
Does Smartling support security compliance for healthcare or finance?
- Yes, the platform maintains certifications including SOC 2 Type II, HITRUST, HIPAA, PCI DSS, and GDPR.
Can Smartling integrate with existing content systems?
- Yes, it offers over 50 pre-built integrations for CMS platforms like WordPress and Contentful, CRMs like Salesforce, and code repositories like GitHub.
Source category: Operations
Source subcategory: Translation Management
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