Smartling: Translation Management Platform
Smartling helps companies manage multilingual content. It is designed for teams that need to automate translation workflows across CMS, CRM, and code repositories.
At a glance
- Category
- Operations
- Best for
- Mid-market companies, Enterprise companies, Localization managers, Marketing teams, Product and development teams
- Pricing
- Pricing is usage-based, starting at $0.0075/word for Machine Translation, $0.06/word for AI Translation, $0.12/word for AI Human Translation, and $0.20/word for Human Translation.
- Key use cases
- Website Localization, Software and App Interface Translation, Marketing Campaign Translation, Help Center and Documentation, Compliant Industry Content
- Integrations
- WordPress, Adobe Experience Manager, Contentful, Drupal, Sitecore
- Official website
- smartling.com
Smartling is a localization platform designed for translation at scale. It combines AI-powered translation—using over 20 LLMs and machine translation engines—with a network of over 4,000 professional human linguists to provide different levels of quality and speed.
The tool is designed for organizations, including those in healthcare, finance, eCommerce, and SaaS, where security and compliance are required. It supports various formats, such as software strings, mobile app content, legal documents, and multimedia files.
Buyers can use the platform to automate parts of the translation process, including content detection and publishing. It connects to existing tech stacks, which may reduce the need for manual file transfers between teams.
Before choosing Smartling, buyers should confirm whether their current volume aligns with the available pricing tiers and determine if they require basic document translation or customizable automation workflows.
Key Features
Uses a variety of LLMs and machine translation engines to generate translations.
Provides access to over 4,000 professional translators for high-visibility or regulated content.
Connects to over 50 software platforms, including CMS, CRM, and code repositories.
Includes tools for quality scoring, glossary enforcement, and review workflows.
Stores previously translated content to help maintain consistency.
Provides dashboards to track translation performance and localization spend.
Use Cases
Translating web pages and updating content as the site evolves.
Translating product interfaces and UI strings.
Scaling marketing content across different regions while maintaining brand voice.
Translating FAQs and support articles to assist global customers.
Providing translations for healthcare and finance sectors that require specific compliance standards.
Best For
Integrations
Pricing
Pricing is usage-based, starting at $0.0075/word for Machine Translation, $0.06/word for AI Translation, $0.12/word for AI Human Translation, and $0.20/word for Human Translation.
FAQ
Smartling uses a usage-based model based on word count: Machine Translation ($0.0075/word), AI Translation ($0.06/word), AI Human Translation ($0.12/word), and Human Translation ($0.20/word).
The Core plan is designed for individuals or small teams with basic workflow and 180-day translation memory. The Enterprise plan includes customizable workflows, unlimited translation memory storage, and advanced reporting.
Yes, the platform maintains certifications including SOC 2 Type II, HITRUST, HIPAA, PCI DSS, and GDPR.
Yes, it offers over 50 pre-built integrations for CMS platforms like WordPress and Contentful, CRMs like Salesforce, and code repositories like GitHub.
Source category: Operations
Source subcategory: Translation Management
