SalonIQ Review: Salon Management Software
SalonIQ helps salon owners manage daily operations and client engagement. It is designed for single-location salons and larger salon groups that require centralized reporting.
At a glance
- Category
- Browse Operations tools
- Best for
- Hair salons, Beauty salons, Spas, Barber shops, Multi-location salon groups
- Pricing
- Monthly pricing starts at £47 for solo users and scales up to £137 for 8+ staff (with 15+ staff quoted as POA). Setup fees start from £175 +VAT.
- Key use cases
- Managing Online Appointments, Reducing Appointment No-Shows, Multi-Site Salon Oversight, Client Retention Campaigns, Inventory Tracking
- Official website
- Visit salon iq official website
SalonIQ is a cloud-based management system designed for hair salons, beauty salons, spas, and barbers. It combines appointment scheduling, client database management, and marketing tools into a single dashboard, which supports browser-based access for owners to monitor their business from various locations.
The software supports a range of business sizes, from solo practitioners to large enterprise groups with multiple sites. It is designed to assist with administrative tasks, including stock control and payment processing, and provides tools to engage clients through automated reminders.
Buyers should confirm that the software requires an initial setup fee and a structured monthly subscription based on the number of bookable staff. It primarily serves the UK market, supporting over 2,500 salons and various salon groups.
Key Features
Online Booking Portal
A 24/7 portal that allows clients to book appointments via the web or social media.
IQ Connect AI Receptionist
An AI tool designed to handle receptionist tasks and client inquiries.
Team Performance Monitoring
Dashboards and reports that track staff KPIs, productivity, and attendance.
Integrated Payments
Payment processing via IQ Pay that sends transaction amounts directly to the card terminal.
Automated Marketing
Tools for sending SMS and email appointment reminders and promotional campaigns.
Stock Management
Inventory tracking and retail management to monitor product levels and sales.
Reporting Dashboards
Data insights on revenue, client retention, and overall business performance.
Use Cases
Managing Online Appointments
Supporting 24/7 client booking to reduce the need for manual phone scheduling.
Reducing Appointment No-Shows
Using SMS reminders and the ability to take deposits before the appointment.
Multi-Site Salon Oversight
Allowing owners of salon groups to monitor performance across multiple locations from a central dashboard.
Client Retention Campaigns
Using the marketing hub to send re-booking messages and reactivate inactive clients.
Inventory Tracking
Monitoring retail stock levels to help avoid product shortages.
Best For
- Hair salons
- Beauty salons
- Spas
- Barber shops
- Multi-location salon groups
Pricing
Monthly pricing starts at £47 for solo users and scales up to £137 for 8+ staff (with 15+ staff quoted as POA). Setup fees start from £175 +VAT.
FAQ
What is SalonIQ?
- SalonIQ is a cloud-based management system for hair, beauty, and spa businesses that handles bookings, client records, marketing, and staff performance.
How much does SalonIQ cost?
- Monthly subscriptions start at £47 for solo users and increase based on the number of staff. There is also an initial setup fee starting from £175 +VAT.
Does SalonIQ have AI features?
- Yes, it offers a tool called IQ Connect, which is described as a 24/7 AI Receptionist.
Is SalonIQ suitable for multi-location salons?
- Yes, the platform includes 'Group & Enterprise' features designed for multi-site software.
Source category: Operations
Source subcategory: Salon Management Software
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Categories
Software Type
How AI is used
SalonIQ is a cloud-based management platform for hair and beauty salons that supports booking, marketing, and team monitoring. It includes an AI Receptionist called IQ Connect to help manage client inquiries. Buyers should note the initial setup fees and staff-based monthly pricing.
Pros & Cons
Pros
- Cloud-based access allows owners to monitor business data from different locations.
- Includes tools for large enterprise groups and multi-site management.
- Automated SMS and email reminders are designed to help address no-show issues.
- Integrated payments may reduce manual entry errors at checkout.
Cons
- Requires an initial setup fee starting at £175 +VAT.
- Monthly costs increase based on the number of staff members.
- Provided evidence focuses primarily on the UK market.
