AI TOOL PROFILE
Reachify: AI Restaurant Phone Answering Service
- Customer Support
- Voice AI
- Independent restaurants
- Multi-location restaurant brands
- Franchisees
- Franchisors
Pricing
Pricing starts at $149 per location per month for the Starter tier and $249 per location per month for the Professional tier. There are no setup fees and contracts are month-to-month.
At a glance
- Best for
- Independent restaurants, Multi-location restaurant brands, Franchisees, Franchisors
- Key use cases
- Managing Mealtime Rushes, Automating Phone Orders, Handling Frequently Asked Questions, Supporting Multi-Location Branding
- Integrations
- Square, Olo
- Official website
- Visit reachify official website
How AI is used
Reachify is an AI voice agent designed for the restaurant industry. It acts as a virtual host that answers incoming calls, provides information to guests, and can process orders using voice recognition technology.
The tool is built for a range of restaurant businesses, including independent single-location owners, multi-location brands, and corporate franchise structures. It supports over 50 languages to help restaurants serve a diverse customer base.
By automating phone interactions, the service may help staff focus more on in-house operations. It also includes tools to block robocalls and automate responses to missed calls.
Buyers should confirm which pricing tier they need, as basic call answering is available on the Starter plan, while AI ordering is available on the Professional tier.
Key Features
24/7 AI Call Answering
Provides a virtual host to answer incoming calls at any time.
AI Ordering
Uses voice recognition to take customer orders over the phone.
POS Integration
Supports integration with Square and Olo to help maintain menu data and availability.
SMS Messaging
Sends actionable links and messages to customers via text.
Call Transfer Rules
Allows businesses to route calls based on predefined rules.
Robocall Blocking
Identifies and blocks spam calls to reduce interruptions.
Multilingual Support
The AI voice agent supports more than 50 languages.
Use Cases
Managing Mealtime Rushes
Using an AI host to answer calls when physical staff are occupied.
Automating Phone Orders
Supporting the order-taking process via AI to reduce manual phone work.
Handling Frequently Asked Questions
Providing answers to common guest questions about the restaurant.
Supporting Multi-Location Branding
Maintaining a consistent guest experience across multiple franchise locations.
Integrations
- Square
- Olo
FAQ
Does Reachify work for both small and large restaurants?
- Yes, it is designed for single-location owner-operators as well as large multi-location brands and corporate franchise structures.
Which plan is required for AI ordering?
- AI ordering is available on the Professional pricing tier, which starts at $249 per location per month.
Can I keep my current restaurant phone number?
- Yes, you can connect with your existing phone provider or port your number to the service.
Source category: Customer Support
Source subcategory: Voice AI
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